RedGuides Launcher (2 Viewers) 1.1.0

[Sic]

The issue that I am having with the launcher is the following message: MQ2 expected eqgame Date and Time to be: Mar 17 2020 18:15:36 But the eqgame's Date and Time is: Mar 18 2020 19:02:11 Do you need to patch one of them? Loading of MQ2 can not be completed.

I have followed the instructions above, but the issue persist. It appears to be an issue with the launcher not keeping up with the date and time.

the patched the eqgame.exe today - so mq2 and then VV has to be rebuilt to match that
if you use yesterday's .exe you can use yesterdays mq2

https://www.redguides.com/community/threads/another-patch-3-19-2020.71639/ Robban posted the exe in this thread

 

[taanthony]

the patched the eqgame.exe today - so mq2 and then VV has to be rebuilt to match that
if you use yesterday's .exe you can use yesterdays mq2

https://www.redguides.com/community/threads/another-patch-3-19-2020.71639/ Robban posted the exe in this thread

Thank you!

 

[judithgladden]

did you all fix this

 

[Sic]

did you all fix this

there are many things spoken about in this thread so it is impossible to answer your question without some more specifics

re: the out of date stuff ---VeryVanilla will likely be patched by 8pm est as is the usual target on days that DBG patches a new .exe

re: the launcher other stuff - the intermittent issues have various different causes - I had a user with a malfunctioning browser last night, and changing the default browser fixed it right away - for some folks they have their folders requiring admin access or have no write access on their folder etc - so it is a nuanced thing

if you articulate what issue you are having we'd be happy to help you get back on track

 

[Drygon]

Hi all,

i got a Problem with my Redguides Launcher since last patch... Starting the Launcher, it opens and imidently Closes without any error Message... I cant Update my Mq2 and still getting the Time/Date Error when i try to log in...
ill reinstalled Launcher but it's still not working.

Can anyone help me what to do ?

 

[Drygon]

Hi together,

i got a Problem with my Redguides Launcher since last patch. When i start the Launcher, it opens and imidently closes without any error Message... I cant Update my Mq2 and still getting the Time/Date Error when i try to log in...
ill reinstalled Launcher but it's still not working.

Can anyone help me what to do ?

 

[Sic]

Hi together,

i got a Problem with my Redguides Launcher since last patch. When i start the Launcher, it opens and imidently closes without any error Message... I cant Update my Mq2 and still getting the Time/Date Error when i try to log in...
ill reinstalled Launcher but it's still not working.

Can anyone help me what to do ?

I saw you reply to the launcher thread and was just typing out to you.

did you do any of the other suggestions in that thread?

specifically restarting your pc first?

secondly trying a different "default" browser in your windows settings - a few folks have had really outdated browsers that give them intermittent issues.

if you want me to remote in and take a peak msg me on discord and I can see if i can get you sorted

 

[Drygon]

Hey Sic,

Thx for your fast response.
I'll try to update Browser if this doesn't work I'll contact you on discord.

Have a nice weekend!

 

[Redbot]

Hey Sic,

Thx for your fast response.
I'll try to update Browser if this doesn't work I'll contact you on discord.

Have a nice weekend!

If that doesn't work, try this solution:

https://www.redguides.com/community/threads/redguides-launcher.70038/post-406991

 

[Groody]

Sic how do i find you on Discord?

 

[Jalerian]

I tried running the update on VV in the launcher and get a message that says: "It looks like a running copy of Everquest has some files locked. Please unload MQ2 from running Everquest clients by issuing an /unload command in each client and restart the upldate process."

But I do not have anything open (MQ and EQ are both closed with no windows).

 

[Sic]

I tried running the update on VV in the launcher and get a message that says: "It looks like a running copy of Everquest has some files locked. Please unload MQ2 from running Everquest clients by issuing an /unload command in each client and restart the upldate process."

But I do not have anything open (MQ and EQ are both closed with no windows).

try restarting your computer and then try to patch again - i've heard some folks say mq2 is running in the background even if their icon shows it is unloaded

 

[Rage]

Hi i just installed the new launcher and it doesn't seem to notice when I launch eq. I have tried several times from different accounts and can't seem to figure out what I messed up. Any help would be much appreciated.

 

[Many_Whelps]

Hi i just installed the new launcher and it doesn't seem to notice when I launch eq. I have tried several times from different accounts and can't seem to figure out what I messed up. Any help would be much appreciated.

When you have the launcher up and before you start eq, click the button on the Very Vanilla tab that says "start MQ2".

 

[Rage]

When you have the launcher up and before you start eq, click the button on the Very Vanilla tab that says "start MQ2".

I have MQ2 running and can see it is running in task bar. Also I've noticed the plugins I am watching are not showing in the plugins folder. Paid plugins are showing just not the free ones. Is this intended?

 

[ChatWithThisName]

Free plugins that come with VV are automatically downloaded when you update MQ2 using the launcher. There is no need to download them from watched plugins.
Thus, this is intended.

 

[Rage]

Does this include your MQCleric and MQBeast Plugins?

 

[Sic]

Does this include your MQCleric and MQBeast Plugins?

mq2cleric and mq2bst, (and mq2eskay for that matter) are currently included in VV for free while they're unreleased - so yup they are in VV

 

[Rage]

Awesome. So any idea why I'm not getting the mq chat window when I boot eq?

Do i have to point it at the directory I have eq installed?

I have both RG launcher and MQ2 running before starting eq.

 

[Sic]

Awesome. So any idea why I'm not getting the mq chat window when I boot eq?

Do i have to point it at the directory I have eq installed?

I have both RG launcher and MQ2 running before starting eq.

are you saying that mq2 isn't loading to your game, or are you saying you just dont have the mq2 chat window?

if mq2 is loading but you're missing the window
do this
/plugin mq2chatwnd load
/plugin mq2chat unload

then a /mqchat reset if you don't *see* your window to reset its position

 

[Rage]

Free plugins that come with VV are automatically downloaded when you update MQ2 using the launcher. There is no need to download them from watched plugins.
Thus, this is intended.

/plugin mq2chatwnd load

Sorry MQ2 isnt loading into my game.

 

[Sic]

Sorry MQ2 isnt loading into my game.

did you install the correct version ? mq2 live for live servers, mq2test for test servers etc?

you could try hitting the "Reload MQ2" button (tho i have personally had mixed results



if this doesn't work, try restarting your PC and then fire it all back up - I, coincidentally, had an issue yesterday where mq2 wouldn't connect to my game until i restarted (i don't think it had properly exited and was hung up somehow, but a restart fixed it)

 

[Rage]

Yes I have the live version installed and I am logging into FV. Reload didn't help either. Should I uninstall and reinstall?

 

[Rage]

Reboot fixed it thanks Sic

 

[Chromedome93]

any updates?

 

[B_I_G__D_A_D_D_Y]

I have hesitated to post this since it's only cosmetic, but then today I thought well maybe you'd like to know even though it's completely inconsequential!

My user name as displayed on the launcher is missing the underscore between the first and second character of my username. It is only a display issue because the Launcher works perfectly for determining my access to RedGuides and my purchased Plugins!

Here's a picture I took of it...

 

[Sic]

I have hesitated to post this since it's only cosmetic, but then today I thought well maybe you'd like to know even though it's completely inconsequential!

My user name as displayed on the launcher is missing the underscore between the first and second character of my username. It is only a display issue because the Launcher works perfectly for determining my access to RedGuides and my purchased Plugins!

Here's a picture I took of it...

View attachment 21087

lol wow that is kinda weird @r1pt1de --- tagging r1p in here

and don't feel the need to hesitate - we all take pride in what we do and want it to be right. I know r1p has put a ton of work in on the launcher and wants it to be in tip-top shape

 

[r1pt1de]

lol wow that is kinda weird @r1pt1de --- tagging r1p in here

and don't feel the need to hesitate - we all take pride in what we do and want it to be right. I know r1p has put a ton of work in on the launcher and wants it to be in tip-top shape

I will take a look. Not sure on this one to be honest, it is just supposed to use the value as passed through from the API call, which does appear to be correct.

 

[kadeaton]

I would be interested in an update as well, not intending to pester just curious of any progress on this issue?

 

[Clevinger]

Hey guys, I am having issues with Redguides Launcher similiar to @Groody and @Drygon.

History: No issues with Redguides Launcher until ~March 10th and it has not worked since

Behavior: 1) Click Redguides Launcher, 2) opens User Account Control asking me if I want to allow the app to make changes, 3) click yes, 4) the launcher does not open and it appears for under a second in the task manager

Troubleshooting tried: 1) restarted computer, 2) uninstalled and reinstalled Reguides Launcher, 3) used different default browser, 4) deleted folder called ResourceManager at %LOCALAPPDATA%\RedGuides per @Redbot suggestion, 5) ensured all Windows Updates were up-to-date including .NET update, and 6) tried the steps @hector_red listed here with no luck (and don't know what an elevated power terminal is).

Does anyone else have any other suggestions? At my wits end. Thanks.

Edit to behavior #4: the launcher does not open and it appears for under a second in the task manager

 

[Redbot]

Hey guys, I am having issues with Redguides Launcher similiar to @Groody and @Drygon.

History: No issues with Redguides Launcher until ~March 10th and it has not worked since

Behavior: 1) Click Redguides Launcher, 2) opens User Account Control asking me if I want to allow the app to make changes, 3) click yes, 4) nothing happens and nothing appears in task manager

Troubleshooting tried: 1) restarted computer, 2) uninstalled and reinstalled Reguides Launcher, 3) used different default browser, 4) deleted folder called ResourceManager at %LOCALAPPDATA%\RedGuides per @Redbot suggestion, 5) ensured all Windows Updates were up-to-date including .NET update, and 6) tried the steps @hector_red listed here with no luck (and don't know what an elevated power terminal is).

Does anyone else have any other suggestions? At my wits end. Thanks.

That does sound tricky. What AV are you running? Anything abnormal about your home network or firewall?

 

[Clevinger]

That does sound tricky. What AV are you running? Anything abnormal about your home network or firewall?

Thanks for response Redbot. Embarrassed to say I am not sure what AV refers to.

Nothing abnormal about home network and firewall that I am aware of. Just default settings. Is there anything that comes to mind that I can check for?

 

[Clevinger]

One other thing that could be worth mentioning, my C:\ProgramData\RedGuides\DesktopUtility\redguideslauncher.exe shows last date modified as 2/26/2020.

 

[Redbot]

Sorry, "Antivirus"

Can you send me a conversation message with times you're available? I'd like to set up a time to connect if you'll allow.

 

[microscope]

View attachment 21087

To anyone that watched Silicon Valley that is kinda scary

 

[Clevinger]

Sorry, "Antivirus"

Can you send me a conversation message with times you're available? I'd like to set up a time to connect if you'll allow.

Thanks Redbot (sent msg). Using Kaspersky Anti-Virus for what it's worth.

 

[Redbot]

My Dad (Dead2) is having an issue with the RedGuides launcher and I am his IT guy. Below are the 2 errors we are getting in event viewer every time we try to launch the application. This is a Standard windows 10 machine that the launcher has worked on before and it just stopped working today.

I've done the following:

Spoiler: Troubleshooting

Attempt #1
A. uninstall RG Launcher
B. removed all temp files
C. reinstalled application
result: same errors as below(event viewer)

Attempt #2
A. uninstall RG Launcher
B. removed all traces of RG anywhere in temp folders %appdata% local/roaming %programdata% etc.
C. rebooted computer
D. reinstalled application
result: same errors as below (event viewer)

Attempt #3
A. uninstall RG launcher
B. windows updates including .net framework updates.
C. rebooted computer
D. reinstalled application
result: same errors a below (event viewer)

Attempt #4
A. uninstall RG launcher
B. rebooted computer
C. sfc /scannow (no issues)
D. Ran MalwareBytes (no malware)
E. Checked System32\KernalBase.DLL for permissions and they are identical to my computer which is just the default settings.
F. reinstalled application
result: same errors as below (event viewer)

Spoiler: Event Viewer Error #1

Faulting application name: RedGuidesLauncher.exe, version: 1.0.2.0, time stamp: 0xe5362da7
Faulting module name: KERNELBASE.dll, version: 10.0.18362.535, time stamp: 0x5bd9df62
Exception code: 0xe0434352
Fault offset: 0x001135d2
Faulting process id: 0x2274
Faulting application start time: 0x01d5cfe13e2c7ff5
Faulting application path: C:\ProgramData\RedGuides\DesktopUtility\RedGuidesLauncher.exe
Faulting module path: C:\Windows\System32\KERNELBASE.dll
Report Id: 51dd40c2-0511-4b0f-9d97-8a0fc1545e2e
Faulting package full name:
Faulting package-relative application ID:

Spoiler: Event Viewer Error #2

Application: RedGuidesLauncher.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Xml.XmlException
at System.Xml.XmlTextReaderImpl.Throw(System.Exception)
at System.Xml.XmlTextReaderImpl.Throw(System.String, System.String[])
at System.Xml.XmlTextReaderImpl.ParseText(Int32 ByRef, Int32 ByRef, Int32 ByRef)
at System.Xml.XmlTextReaderImpl.ParseText()
at System.Xml.XmlTextReaderImpl.ParseElementContent()
at System.Xml.XmlTextReaderImpl.Read()
at System.Xml.XmlTextReader.Read()
at System.Xml.XmlTextReaderImpl.Skip()
at System.Xml.XmlTextReader.Skip()
at System.Configuration.XmlUtil.StrictSkipToNextElement(System.Configuration.ExceptionAction)
at System.Configuration.BaseConfigurationRecord.ScanSectionsRecursive(System.Configuration.XmlUtil, System.String, Boolean, System.String, System.Configuration.OverrideModeSetting, Boolean)
at System.Configuration.BaseConfigurationRecord.ScanSectionsRecursive(System.Configuration.XmlUtil, System.String, Boolean, System.String, System.Configuration.OverrideModeSetting, Boolean)
at System.Configuration.BaseConfigurationRecord.ScanSections(System.Configuration.XmlUtil)
at System.Configuration.BaseConfigurationRecord.InitConfigFromFile()

Exception Info: System.Configuration.ConfigurationErrorsException
at System.Configuration.ConfigurationSchemaErrors.ThrowIfErrors(Boolean)
at System.Configuration.BaseConfigurationRecord.ThrowIfParseErrors(System.Configuration.ConfigurationSchemaErrors)
at System.Configuration.BaseConfigurationRecord.ThrowIfInitErrors()
at System.Configuration.ClientConfigurationSystem.OnConfigRemoved(System.Object, System.Configuration.Internal.InternalConfigEventArgs)

Exception Info: System.Configuration.ConfigurationErrorsException
at System.Configuration.ClientConfigurationSystem.OnConfigRemoved(System.Object, System.Configuration.Internal.InternalConfigEventArgs)
at System.Configuration.Internal.InternalConfigRoot.OnConfigRemoved(System.Configuration.Internal.InternalConfigEventArgs)
at System.Configuration.Internal.InternalConfigRoot.RemoveConfigImpl(System.String, System.Configuration.BaseConfigurationRecord)
at System.Configuration.BaseConfigurationRecord.GetSectionRecursive(System.String, Boolean, Boolean, Boolean, Boolean, System.Object ByRef, System.Object ByRef)
at System.Configuration.BaseConfigurationRecord.GetSection(System.String)
at System.Configuration.ClientConfigurationSystem.System.Configuration.Internal.IInternalConfigSystem.GetSection(System.String)
at System.Configuration.ConfigurationManager.GetSection(System.String)
at System.Configuration.ClientSettingsStore.ReadSettings(System.String, Boolean)
at System.Configuration.LocalFileSettingsProvider.GetPropertyValues(System.Configuration.SettingsContext, System.Configuration.SettingsPropertyCollection)
at System.Configuration.SettingsBase.GetPropertiesFromProvider(System.Configuration.SettingsProvider)
at System.Configuration.SettingsBase.GetPropertyValueByName(System.String)
at System.Configuration.SettingsBase.get_Item(System.String)
at System.Configuration.ApplicationSettingsBase.GetPropertyValue(System.String)
at System.Configuration.ApplicationSettingsBase.get_Item(System.String)
at RGResourceManager.Properties.Settings.get_LogLevel()
at RGResourceManager.App.CreateModuleCatalog()
at Prism.PrismApplicationBase.Initialize()
at Prism.PrismApplicationBase.InitializeInternal()
at Prism.PrismApplicationBase.OnStartup(System.Windows.StartupEventArgs)
at System.Windows.Application.<.ctor>b__1_0(System.Object)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
at System.Windows.Threading.DispatcherOperation.InvokeImpl()
at System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(System.Object)
at MS.Internal.CulturePreservingExecutionContext.CallbackWrapper(System.Object)
at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
at MS.Internal.CulturePreservingExecutionContext.Run(MS.Internal.CulturePreservingExecutionContext, System.Threading.ContextCallback, System.Object)
at System.Windows.Threading.DispatcherOperation.Invoke()
at System.Windows.Threading.Dispatcher.ProcessQueue()
at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
at System.Windows.Threading.Dispatcher.PushFrame(System.Windows.Threading.DispatcherFrame)
at System.Windows.Application.RunDispatcher(System.Object)
at System.Windows.Application.RunInternal(System.Windows.Window)
at System.Windows.Application.Run(System.Windows.Window)
at RGResourceManager.App.Main()

@Dead and @Dead2 we have another user with this exact issue. Was the windows update the solution?

 

[taskmaster31]

Last week all of a sudden my launcher will open for a second then close out not allowing me to update latest versions of mq2. I have deleted launcher and redownload to no avail. Same issues. Any ideas?

 

[Sic]

Last week all of a sudden my launcher will open for a second then close out not allowing me to update latest versions of mq2. I have deleted launcher and redownload to no avail. Same issues. Any ideas?

@taskmaster31 sorry you're having trouble

We have a few folks that are having this issue atm hopefully one of these "usually fixes it" options help

there are some things to try which usually work:

1. Always try a fresh restart

2. Double-check your folder permissions, windows updates, and Antivirus stuff

3. Try changing your default browser in your windows settings --- sometimes a browser appears to get "funky" and using a different default browser has been known to "un-funk" it

4. reinstall the launcher by removing the program AND deleting your relevant app data in your appdata folder --->%LOCALAPPDATA%\RedGuides and then re-downloading and installing

 

[Dead]

@Dead and @Dead2 we have another user with this exact issue. Was the windows update the solution?

Honestly, I believe it was a windows update, however, Dead2 actually ended up upgrading his computer and we didn't look back. So thats not much help