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- Apr 3, 2020
- RedCents
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Current server downtime has been extended 6 hours to 10 PM PDT.
We wanted to provide some additional background for this extension and the prolonged downtime for you.
We started the server merge and the first merge test was done by 2 PM yesterday.
Unfortunately we are not able to test these changes on live servers before the changes occur, we started running checks and things were progressing as normal. Around that time we started to run into issues with real estate, in addition to that, there were problems with deleted characters that were causing the script to allow duplicate player names.
Resurrecting older tech is fraught with surprise dragons, and this tech was resurrected when we merged (blank) onto Trakanon, which if you played at the time you recall the real estate issues. The goal this time around was to make sure that issue would not be repeated.
However at 2 PM on 5/19 we had to restore data for all players on our merged servers, we fixed the discovered issues in the merge process and started them again only to discover additional issues revealed by the fix.
I want to reassure you, in some way, shape, or form someone from the ops and engineering team have been working to solve these issues since 10 AM yesterday. This is our top priority, and all hands are on deck until it is solved.
The specific reason for this extension is that we have finalized checks on a successful merge at 2 PM PDT. We can now move forward with the other merges and the live patch, which is what is accounted for in this extension.
At this point we are unable to stop the server merges and just bring everything up because of several threads that have already begun their processes and a full rollback of those would take significantly longer than the time extension.
We know that you are all eager to play and thank you for your understanding and patience while we continue the process.
This is where I work to a tee!So for this thread let's post a meme of what you think is happening with the EQ staff right now. Especially since they added 6 hours to the already super long 24 hour patch.
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36 hour patch. Hmm that might be a new record. I certainly remember some long ones and some that were up and down, but never 36 hours straight. And let's be honest who actually thinks they will be back up and working correctly at 10pm?