can you turn on full logging and see if there is anything in that file?
View attachment 42362
for me, from the image above the log file would be "C:\ProgramData\RedGuides\DesktopUtility\RGDesktopUtility.log"
No. Every time I attempt to go to the Settings screen it locks up completely. Killing it from task manager is all I can do.
Can I enable it from some file instead?
No. Every time I attempt to go to the Settings screen it locks up completely. Killing it from task manager is all I can do.
Can I enable it from some file instead?
I looked in the log that exists and here is what it has for a given attempt to start.
2022-09-29 11:50:28,969 [1] INFO - AuthModule: AuthContentViewmodel VerifyLogin, attempting to call login
2022-09-29 11:50:28,981 [1] INFO - AuthModule: AuthContentViewmodel Login, attempting to call doauth
2022-09-29 11:50:28,985 [1] INFO - XFApiHelper DoAuth: Attempting to get stored token
2022-09-29 11:50:28,985 [1] INFO - Authorization.cs GetStoredTokenData: Attempting to get stored token from C:\Users\<me>\AppData\Local\RedGuides\ResourceManager
2022-09-29 11:50:28,985 [1] INFO - Authorization.cs GetStoredTokenData: C:\Users\<me>\AppData\Local\RedGuides\ResourceManager\tokens.txt existed, attempting to read
2022-09-29 11:50:28,993 [1] INFO - XFApiHelper DoAuth: We believe we found a token, continuing automatic auth process
2022-09-29 11:50:28,993 [1] INFO - XFApiHelper DoAuth: Attempting to call auth
2022-09-29 11:50:28,997 [1] INFO - Authorization.cs Auth: beginning auth
2022-09-29 11:50:28,997 [1] INFO - Authorization.cs Auth: we have a refresh token, calling codeexchange
2022-09-29 11:50:29,005 [1] INFO - Authorization.cs performCodeExchange: Have a refresh token that we believe is valid, asking for new access token
2022-09-29 11:50:29,274 [1] INFO - Authorization.cs performCodeExchange: Waiting for the token response
2022-09-29 11:50:29,276 [1] INFO - Authorization.cs performCodeExchange: Got the token response, decoding
2022-09-29 11:50:29,302 [1] INFO - Authorization.cs performCodeExchange: Encrypting and storing the tokens
2022-09-29 11:50:29,311 [1] INFO - Authorization.cs Auth: Token status is valid, saving data
2022-09-29 11:50:29,315 [1] INFO - Authorization.cs Auth: Got all the way to the end. Token status is Valid with reason:
2022-09-29 11:50:29,315 [1] INFO - AuthHelper: Getting API Key
Then it just sit there forever.
