No one is working on MacroQuest full time, it’s a hobby. RedGuides is downstream from that.
When a patch happens for Test off schedule, you’ll probably see it take longer. In fact, I think there’s some rose colored glasses happening when you’re talking about Live because when a patch happens off schedule with Live it takes longer too. It’s just that the off schedule patches for Live happen much less frequently. Test has been doing it more often lately because they’ve been dealing with a lot more bugs.
Neither one gets a “drop everything and quit my day job” level of attention though, even on scheduled patch days. There are more people playing on Live, so it tends to get more attention because it impacts more people, but it’s still a hobby.
For me, personally, having someone complain about something I’m doing for free not being fast enough has the opposite effect of driving me to want to work on it. I get why it happens, people are just venting, but when I’m choosing where to spend my time I’m probably not going to focus on that. I can’t speak for brainiac in that regard.
There are several options here. Emu is never down for patching from MQ because it never changes, ultimately that is the lowest downtime MQ experience. Live is second, as I mentioned above. Test is always going to be last.
If it’s super important to you then the only two options I see are to either speak with brainiac directly and see if there is a way that you can incentivize him to carve out more time for Test (but I doubt complaining is going to be the way) or find someone else who is willing to put in the work and similarly incentivize them.
For me, when someone pops in asking for an ETA on my hobby it sort of saps the fun out of it for me.
If continued discussion on this is warranted, I think a more productive and solution oriented thread is best and I don’t think this thread is the proper place — probably best to start a new thread.