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Problem - Upgraded to Level 2 - paid before unlocking forum account (1 Viewer)

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KrazyKwasny

Member
Joined
Aug 20, 2020
RedCents
40¢
Hi,

I just upgraded to level 2 and it still has me at level 1, I can't download the launcher. Anyoneknow a fix?
I've logged out and logged back in too.

Thank you!
 

kaen01

I am not a complete idiot!..some parts are missing
Creator
Joined
Jun 12, 2015
RedCents
27,819¢
after you logged back in, did you go to the rsource by clicking the big shield looking thing on the forum page and then click the download button there?

1674341717470.png
 
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wamov

New member
Joined
Jul 4, 2015
RedCents
I have upgraded to level 2 and was charged twice, but still cant download anything in level 2, and the banner at the top says im not level 2.

Any idea whats going on?
 
Joined
Oct 24, 2020
RedCents
7,183¢
I don't know what's going on with that. But I just stopped by to say "Mupdating?". I instantly thought of a Muppet updating software. Sorry...had too... :xd:

But in all seriousness, try logging out of the site, and back in.
 

wamov

New member
Joined
Jul 4, 2015
RedCents
yea, realized I had the typo after I hit submit lol

the user in the thread below was having the same issue

 
Joined
Jul 18, 2017
RedCents
I signed up for level two access over the weekend and I still haven't been able to access that content. It says I'm subscribed in my account details, but when I go to that forum section it says I don't have access. Any help would be appreciated. Thanks!
 

durango773

Taco Giver
Creator
Joined
Aug 19, 2020
RedCents
14,861¢
I signed up for level two access over the weekend and I still haven't been able to access that content. It says I'm subscribed in my account details, but when I go to that forum section it says I don't have access. Any help would be appreciated. Thanks!
It might be a broswer setting on your end, however, can also email RG help (on the landing page) and one of the site admins can take a look at it from the RG side.
 
Joined
May 19, 2018
RedCents
38¢
honestly im gonna suggest the basics when it comes to browser issues ... did you clear your cache and history?, pop up blockers? did you dbl check your DL folder for a zip file?
Yes I know quite a few people know to try these steps and thoughts on the same note some forget are unaware.
 
Joined
Aug 12, 2018
RedCents
3,284¢
I signed up for level two access over the weekend and I still haven't been able to access that content. It says I'm subscribed in my account details, but when I go to that forum section it says I don't have access. Any help would be appreciated. Thanks!
You show level 2 (black band under your name) now. Hope it got fixed.

You mention "signed up" - not sure if that means you paid but if it does then it might charge you again unless you change your subscription to use the red cents instead of the billing method.
 
Problem - Upgraded to Level 2 - paid before unlocking forum account
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