In the EQ Chat room they provide when you log in, the ticker-tape message says, "Servers are coming down at 2:00pm PDT for an emergency update. Downtime will be an hour." Soooo for everyone who isn't in the game, the servers have been locked since 12:37pm PDT, but now will be kicking everyone out who is in game, shutting down, and offline until after 3:00pm PDT. Looks like "Downtime will be an hour." really means over two and a half hours.