Problem - help

[jesternado]

when i try to use macroquest launcher and try to load toons through it. everything freezes up and then i get a not responding message. i can load toons through regular eq. and then if i try to launch mq. it will freeze up and not respond. is there a fix to this?

 

[Sic]

when i try to use macroquest launcher and try to load toons through it. everything freezes up and then i get a not responding message. i can load toons through regular eq. and then if i try to launch mq. it will freeze up and not respond. is there a fix to this?

unfortunately this is pretty broad - it could be a ton of things.
let's try and eliminate some potentials -

- you're not trying to load onto a truebox (including relaxed truebox) correct?

- check you don't have *ANY* conflicting overlays - things like: nahimic, overwolf, afterburner, riva tuner, nvidia overlay, discord overlay, etc - they're all vectors of potential conflict/crash

- do you have AV/file syncing on your eq/mq/rg files?
- - the AV thing in particular could be thinking something is amiss and locking shit down

 

[jesternado]

AV/file syncing? sorry im a plug and play guy

unfortunately this is pretty broad - it could be a ton of things.
let's try and eliminate some potentials -

- you're not trying to load onto a truebox (including relaxed truebox) correct?

- check you don't have *ANY* conflicting overlays - things like: nahimic, overwolf, afterburner, riva tuner, nvidia overlay, discord overlay, etc - they're all vectors of potential conflict/crash

- do you have AV/file syncing on your eq/mq/rg files?
- - the AV thing in particular could be thinking something is amiss and locking shit down

AV/file syncing? sorry im a plug and play guy. and the other 2 questions is no.

AV/file syncing? sorry im a plug and play guy. and the other 2 questions is no.

this problem just occured this morning when i went to log on

 

[Sic]

AV/file syncing? sorry im a plug and play guy


AV/file syncing? sorry im a plug and play guy. and the other 2 questions is no.


this problem just occured this morning when i went to log on

Av is antivirus

File syncing is like onedrive (less likely this is your issue)

Only you can tell us if you have other overlays running

 

[jesternado]

Av is antivirus

File syncing is like onedrive (less likely this is your issue)

Only you can tell us if you have other overlays running

no overlays and google drive is off

 

[vearroyo]

Would you happen to have Live or Test toggled and trying to log into the other?

 

[jesternado]

Would you happen to have Live or Test toggled and trying to log into the other?

live

 

[Sic]

Would you happen to have Live or Test toggled and trying to log into the other?

That will just result in mq not trying to inject, not a lockup/crash

 

[Sic]

no overlays and google drive is off

Many folks don't know that they have an overlay running due to all the various overlays that exist.

What about AV?

 

[jesternado]

That will just result in mq not trying to inject, not a lockup/crash

everything is set to live
im still trying to figure it out. i have done an installation repair and such
it just happened out of the blue.

Many folks don't know that they have an overlay running due to all the various overlays that exist.

What about AV?

all AV is off at the moment

 

[Lord Sivion]

Let's also touch on the basics here.

What OS are you running?
Are all your graphics drivers up to date?

Usually when something happens "out of the blue", it is because something changed. Common culprits are that your AV suddenly hijacked / quarantined some critical files for MQ. Or Microsoft (for Windows OS), borked your graphics drivers with an auto update. Yes this happens.

You may want to consider removing all of your MQ and EQ installations. And re-installing everything from scratch. Do this AFTER you include exclusions for your AV for those folders / directories. And also after you have updated your graphics drivers.

 

[Sic]

everything is set to live
im still trying to figure it out. i have done an installation repair and such
it just happened out of the blue.


all AV is off at the moment

It is worthwhile to now check that your av didn't quarantine anything (even with av now turned off)

 

[jesternado]

thanks everyone. my eyes hurt. i have been installing and reinstalling everything but EQ. it works. i will work on this tomorrow.

 

[jesternado]

update: i went into appdata and deleted all my MQ files. by date installed. then i went and did a drive defrag. and reinstalled MQ . it seemed to work. im in game now with it running. sucking thing is now i have to build all my toons back up from scratch. but hey its working now. thanks to everyone who chimed in. i do appreciate the support.

 

[Algar]

If you ever reinstall in the future consider saving your MQ config folder or at least your login.db file

 

[Sic]

update: i went into appdata and deleted all my MQ files. by date installed. then i went and did a drive defrag. and reinstalled MQ . it seemed to work. im in game now with it running. sucking thing is now i have to build all my toons back up from scratch. but hey its working now. thanks to everyone who chimed in. i do appreciate the support.

I'm glad to hear it's fixed.

Unfortunately it's kind of a waste of everybody's time if instead of trying to actually see what the problem was so we can make sure it doesn't happen again everything just gets reinstalled.

The immediacy of oh just delete everything and redo it leaves you in the situation you're in which is now you have to redo everything which was unnecessary.

I know someone else suggested it but we should have spent a little more time trying to figure out exactly what caused your issue first.

 

[jesternado]

If you ever reinstall in the future consider saving your MQ config folder or at least your login.db file

thank you. i didnt know which files were bad so. i only run a couple plugins on each toon so im already back killing again

 

[jesternado]

I'm glad to hear it's fixed.

Unfortunately it's kind of a waste of everybody's time if instead of trying to actually see what the problem was so we can make sure it doesn't happen again everything just gets reinstalled.

The immediacy of oh just delete everything and redo it leaves you in the situation you're in which is now you have to redo everything which was unnecessary.

I know someone else suggested it but we should have spent a little more time trying to figure out exactly what caused your issue first.

thanks sic. im actually back to killing. i was getting frustrated . i checked everything everyone suggested. . with the way i run my group it only took like 3 min a toon to get back to killing.