• You've discovered RedGuides, an EverQuest multi-boxing and scripting community 🧙‍♀️⚙️. We want you to play several EQ characters at once, come join us and say hello! 👋

  • A TLP without truebox has thawed (Very Vanilla ready)
    Frostreaver

Problem - Can't log in on one account

Ordell

Ordell

Level 2
Joined
Sep 25, 2017
RedCents
3,230¢
I got a little problem and Daybreak is proving useless once again so I'm hoping you guys can help.

I cannot log in to one of my accounts. Every time I attempt to log in, I get an error message saying "There was an error completing your request. Please try again." I've tried repeatedly, even deleting files from the EQ folder forcing an update to the software to no avail. It's only on one account, which was suspended but I don't believe the suspension had anything to do with it. Four other suspended accounts worked just fine.

Adding to the mystery is that I was able to log into this account from another computer. So the problem would appear to be on my end on my PC. But I can't figure out what the problem is. Does anyone have an idea?
 
Sort by date Sort by votes
Ordell said:
I got a little problem and Daybreak is proving useless once again so I'm hoping you guys can help.

I cannot log in to one of my accounts. Every time I attempt to log in, I get an error message saying "There was an error completing your request. Please try again." I've tried repeatedly, even deleting files from the EQ folder forcing an update to the software to no avail. It's only on one account, which was suspended but I don't believe the suspension had anything to do with it. Four other suspended accounts worked just fine.

Adding to the mystery is that I was able to log into this account from another computer. So the problem would appear to be on my end on my PC. But I can't figure out what the problem is. Does anyone have an idea?
Click to expand...
I'd restart your computer, go get a glass of water, and try again in 15 minutes.

If you can log that account in on their website then the account is fine.

The error you're getting isn't one that I'm aware of that is the result from any files like you file or setting file etc
 
Upvote 0 Downvote
Sic said:
I'd restart your computer, go get a glass of water, and try again in 15 minutes.

If you can log that account in on their website then the account is fine.

The error you're getting isn't one that I'm aware of that is the result from any files like you file or setting file etc
Click to expand...
I've gotten this error before when a zone crashed or something my char was in and return home fixed it
 
Upvote 0 Downvote
Sic said:
I'd restart your computer, go get a glass of water, and try again in 15 minutes.

If you can log that account in on their website then the account is fine.

The error you're getting isn't one that I'm aware of that is the result from any files like you file or setting file etc
Click to expand...
Done all that. Problem surfaced last night and persists 18 hours and one restart later. I can log into the account on the Daybroke website fine and did so to send the petition.
 
Upvote 0 Downvote
Just sounds like they need to fix something on the login server side for the game. You'll just have to wait until the Petition gets answered.
 
Upvote 0 Downvote
When the recent suspension wave went out, the MQ login would spit out odd errors. When I unloaded MQ and ran the patcher the reason was made quite clear. Not sure if suspensions affect web logins though.
 
Upvote -1 Downvote
Shut your computer down. Turn your keyboard upside down. Slap the piss outta it to get all the crumbs out. Turn the keyboard right side up. Use a soft bristle brush and a very light amount of a cleaning agent and scrub it thoroughly. Ensure keyboard is completely dry before turning computer back on. Oh yeah, change the batteries in the keyboard if it's wireless now!

I'm not being goofy here. An intermittently stuck key can drive you crazy!
 
Upvote 0 Downvote
It eventually spread to all of my accounts, but I solved it: I changed the passwords. That was all it wanted, but couldn't bother to actually tell me there was a problem with the password.
 
Upvote 0 Downvote
Ordell said:
It eventually spread to all of my accounts, but I solved it: I changed the passwords. That was all it wanted, but couldn't bother to actually tell me there was a problem with the password.
Click to expand...
That is super duper weird.

Did you ever hear back from dbg?
 
Upvote 0 Downvote
Ordell said:
It eventually spread to all of my accounts, but I solved it: I changed the passwords. That was all it wanted, but couldn't bother to actually tell me there was a problem with the password.
Click to expand...
Hmm… Who said to change passwords? You SURE your clean, right? Kind of sounds like a possible fishing trip or worse. And didn't you mention you dumped Bitdefender/your AV after this started? :rolleyes::ohdear::raise:
 
Upvote 0 Downvote
OLDBONE said:
Hmm… Who said to change passwords? You SURE your clean, right? Kind of sounds like a possible fishing trip or worse. And didn't you mention you dumped Bitdefender/your AV after this started? :rolleyes::ohdear::raise:
Click to expand...
Changing passwords is a possible solution for his problem but I hesitated to suggest it since it can go really wonky and make things worse. Then you have to get them involved
 
Upvote 0 Downvote
You must log in or register to reply here.
Problem - Can't log in on one account
Next unread thread 🦁

Users who are viewing this thread

Total: 1 (members: 0, guests: 1)
Back
Top
Cart

Cart

Total -