dont know where i should place this but think all the seasoned eqers should see how much love you get from SOE...
TSR Jimmy G.: Hi, my name is TSR Jimmy G.. One moment please, while I read your question.
You: ok np thanks for your time
TSR Jimmy G.: Please provide me the first and last 4 digits of the original credit card you used?
You: i have the credit card that i paid last cycle since i changed credit card accounts
You: **** and ****
TSR Jimmy G.: No.
You: one account was due on the 19th and the other cycle ended on the 21st
TSR Jimmy G.: Please provide me the information for ***** account first
TSR Jimmy G.: I need the original credit card information not the current one
You: that account was made in 1999 all i have is the credit card i paid for the accounts billing cycle
You: blah ****** account was made in 2004 ********* was made in 1999
TSR Jimmy G.: Yes.
You: i dont have that credit card information i used then anymore
You: im military and have moved since
TSR Jimmy G.: I understand
TSR Jimmy G.: If you don?t have the credit card number, please contact your financial institution to see if they can provide it to you.
You: i have my credit card that these accounts where paid with this last few billing cycles
You: but with 2004 i was in iraq and accounts have changed
You: in 1999 i cant even remember for sure what bank i used
You: for eq
TSR Jimmy G.: I don't need the 1999 information
TSR Jimmy G.: Please provide me the one you used in 2001
TSR Jimmy G.: Please come back when you can provide the information we need. We will be glad to assist you at the time you?re able to verify ownership. Thank You.
You: that is the issue and i know this is a headache but i dont have that information for that credit card not even sure which one i used and the cards i had in 2001
You: huh
You: do you have a number i will not put on hold i wish to contact sony please
You: not trying to be rude but cards change and i cant help that i dont keep my original credit card numbers from 1999
You: or to 2001
TSR Jimmy G.: I am sorry, that is our company policy. We can not make exceptions to this policy.
TSR Jimmy G.: Please call on 1-858-577-3987
You: i understand but i have bank statement proving payment to sony for these 2 accounts
You: i did was on hold for over an hour
You: it is busy
TSR Jimmy G.: Hi, my name is TSR Jimmy G.. One moment please, while I read your question.
You: ok np thanks for your time
TSR Jimmy G.: Please provide me the first and last 4 digits of the original credit card you used?
You: i have the credit card that i paid last cycle since i changed credit card accounts
You: **** and ****
TSR Jimmy G.: No.
You: one account was due on the 19th and the other cycle ended on the 21st
TSR Jimmy G.: Please provide me the information for ***** account first
TSR Jimmy G.: I need the original credit card information not the current one
You: that account was made in 1999 all i have is the credit card i paid for the accounts billing cycle
You: blah ****** account was made in 2004 ********* was made in 1999
TSR Jimmy G.: Yes.
You: i dont have that credit card information i used then anymore
You: im military and have moved since
TSR Jimmy G.: I understand
TSR Jimmy G.: If you don?t have the credit card number, please contact your financial institution to see if they can provide it to you.
You: i have my credit card that these accounts where paid with this last few billing cycles
You: but with 2004 i was in iraq and accounts have changed
You: in 1999 i cant even remember for sure what bank i used
You: for eq
TSR Jimmy G.: I don't need the 1999 information
TSR Jimmy G.: Please provide me the one you used in 2001
TSR Jimmy G.: Please come back when you can provide the information we need. We will be glad to assist you at the time you?re able to verify ownership. Thank You.
You: that is the issue and i know this is a headache but i dont have that information for that credit card not even sure which one i used and the cards i had in 2001
You: huh
You: do you have a number i will not put on hold i wish to contact sony please
You: not trying to be rude but cards change and i cant help that i dont keep my original credit card numbers from 1999
You: or to 2001
TSR Jimmy G.: I am sorry, that is our company policy. We can not make exceptions to this policy.
TSR Jimmy G.: Please call on 1-858-577-3987
You: i understand but i have bank statement proving payment to sony for these 2 accounts
You: i did was on hold for over an hour
You: it is busy