TreeHuginDruid
RIP
- Joined
- Sep 12, 2004
- RedCents
- 60¢
Had the scare of my life today . . . . but I knew I was in the clear ... so fought it with guns blazing.
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TSR Sara S. via Email -- 01/06/2015 02:24 PM
Greetings [XXXXXXXXXXXX],
Thank you for contacting Sony Online Entertainment. Your account has been banned for "stat padding". You will not be able to access this account past January 6th, 2015.
I have listed an article below about this issue. If you have any more questions or concerns, please let me know.
Answer Title: Suspended Account
Answer Link: http://help.soe.com/app/answers/detail/a_id/32559
Your reference number for this contact is: XXXXX-XXXXX.
Regards,
CSR Sara S.
To submit feedback about this ticket, please use the following link: https://soe.typeform.com/to/yeFjlF
Contact SOE Account, Billing, and Technical Support
Phone and Email: http://help.soe.com/app/answers/detail/a_id/28939
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Customer [XXXXXXXXXXXX] soe via CSS Web 01/06/2015 02:37 PM
First of.. I don't know what the hell STAT-PADDING is....
I want an explaination and a FULL investigation into this... cause I have NOT done anything wrong.
I want the details of WHAT and WHERE this aledged incident occurred. Because I have done NOTHING but play with my other accounts and done nothing illegal. I am refuting this banning .. and want an investigation.. not some generic blanket statement about a suspension/ban that makes no sense to me.
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Customer [XXXXXXXXXXXX] soe via CSS Web 01/06/2015 02:48 PM
I'm seriously upset and confused about this suspension... I want a GM or CSR to explain EXACTLY what the heck I am accused of doing.. because I REFUTE any illegal activity on my account! I want logs to be reviewed and a clear and concise explaination given.. not some generic "stat-padding" reason. I don't even know what the **** that means....
If a GM or CSR can not clearly show that I did anything wrong.. then I want this REVERSED.. and EXPUNGED from my account!
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Response TSR Sara S. via Email 01/06/2015 04:01 PM
Greetings [XXXXXXXXXXXXX],
I sincerely apologize. That message was never supposed to go to you. The wrong username was added to the ticket. Your account is in great standing and is definitely NOT banned or suspended in any way. To make up for my mistake, I have added 500 Station Cash to your account. Again, I truly apologize for the mistake.
Your reference number for this contact is: XXXXX-XXXXX.
Regards,
CSR Sara S.
To submit feedback about this ticket, please use the following link: https://soe.typeform.com/to/yeFjlF
Contact SOE Account, Billing, and Technical Support
Phone and Email: http://help.soe.com/app/answers/detail/a_id/28939
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TSR Sara S. via Email -- 01/06/2015 02:24 PM
Greetings [XXXXXXXXXXXX],
Thank you for contacting Sony Online Entertainment. Your account has been banned for "stat padding". You will not be able to access this account past January 6th, 2015.
I have listed an article below about this issue. If you have any more questions or concerns, please let me know.
Answer Title: Suspended Account
Answer Link: http://help.soe.com/app/answers/detail/a_id/32559
Your reference number for this contact is: XXXXX-XXXXX.
Regards,
CSR Sara S.
To submit feedback about this ticket, please use the following link: https://soe.typeform.com/to/yeFjlF
Contact SOE Account, Billing, and Technical Support
Phone and Email: http://help.soe.com/app/answers/detail/a_id/28939
-------------------------------------------------------------------------------------------
Customer [XXXXXXXXXXXX] soe via CSS Web 01/06/2015 02:37 PM
First of.. I don't know what the hell STAT-PADDING is....
I want an explaination and a FULL investigation into this... cause I have NOT done anything wrong.
I want the details of WHAT and WHERE this aledged incident occurred. Because I have done NOTHING but play with my other accounts and done nothing illegal. I am refuting this banning .. and want an investigation.. not some generic blanket statement about a suspension/ban that makes no sense to me.
-------------------------------------------------------------------------------------------
Customer [XXXXXXXXXXXX] soe via CSS Web 01/06/2015 02:48 PM
I'm seriously upset and confused about this suspension... I want a GM or CSR to explain EXACTLY what the heck I am accused of doing.. because I REFUTE any illegal activity on my account! I want logs to be reviewed and a clear and concise explaination given.. not some generic "stat-padding" reason. I don't even know what the **** that means....
If a GM or CSR can not clearly show that I did anything wrong.. then I want this REVERSED.. and EXPUNGED from my account!
-------------------------------------------------------------------------------------------
Response TSR Sara S. via Email 01/06/2015 04:01 PM
Greetings [XXXXXXXXXXXXX],
I sincerely apologize. That message was never supposed to go to you. The wrong username was added to the ticket. Your account is in great standing and is definitely NOT banned or suspended in any way. To make up for my mistake, I have added 500 Station Cash to your account. Again, I truly apologize for the mistake.
Your reference number for this contact is: XXXXX-XXXXX.
Regards,
CSR Sara S.
To submit feedback about this ticket, please use the following link: https://soe.typeform.com/to/yeFjlF
Contact SOE Account, Billing, and Technical Support
Phone and Email: http://help.soe.com/app/answers/detail/a_id/28939
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