Regarding my subscription II

[Shiminee]

I'm sorry to use this forum to get your attention, but I have emailed you twice and not received a response. I mailed Redguides a check back in January for my renewed subscription. The check didnt clear my bank until April. I still can't get access and working through normal channels hasn't worked. I'm sorry if my old fashioned way of renewing messed up your system, but I would like to get access. Thank You.

 

[Redbot]

Have you used the contact us link?

 

[Shiminee]

I just got back from vacation. In response to the question about contacting Redguides I went to the Support (which I believe is also Contact Us) and sent two emails. The first was when my check didn't clear for a couple of months and the second after the check cleared and I asked for access. The first
email was sent in early April and the second was sent in May.

 

[RedBema]

Being looked at man. I brought it up in the mod forum today.

 

[Shiminee]

Thanks, appreciated.

 

[Redbot]

Sorry about the hold up Shim, giving you a year.