Level 2 is pay to use via money or red cents. Have you done either? If so that would be an admin issue.Hi, Im trying to re-activate my account, but I'm having a problem no matter what I try I can't get redguides to work or the webpage shows my credentials but still shows as level 1 and asks me to upgrade,
Yeah looks like your not showing as level 2 here which you should if you purchased them in the Red Shop.I did restart the pc and laptop. The issue remained Ive also disabled my antivirus and vpn I paid for 2 redguides 3 month subscriptions (just needed one but thought it didnt update.
Great, welcome to RG! Just give the team a chance to check out your issue, they are really good here. Once you're set, you'll be ready to Rock n Roll !I did restart the pc and laptop. The issue remained Ive also disabled my antivirus and vpn I paid for 2 redguides 3 month subscriptions (just needed one but thought it didnt update.
I just checked and I did what would be the fix.@Sic
Just brushing through posts about purchasing level 2 and it not showing correctly on the account subscriptions.
I’m facing the same issue after reactivating an old account here (2014 woot) could be a reoccurring issue for older accounts? Would you be able to check into my account also?
No I just used my associated payment process through paypal, but I see it’s pending still.