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Problem - Launcher Crashes On Win 11 (1 Viewer)

Joined
Jan 9, 2022
RedCents
20¢
Launcher crashes out without error and with what appears to be nothing substantial in the logs either not sure what to do or how to troubleshoot
any suggestions or more info i can give please let me know

2023-01-22 08:53:28,539 [1] INFO - AuthModule: AuthContentViewmodel VerifyLogin, attempting to call login
2023-01-22 08:53:28,594 [1] INFO - AuthModule: AuthContentViewmodel Login, attempting to call doauth
2023-01-22 08:53:28,595 [1] INFO - XFApiHelper DoAuth: Attempting to get stored token
2023-01-22 08:53:28,596 [1] INFO - Authorization.cs GetStoredTokenData: Attempting to get stored token from C:\Users\bobby\AppData\Local\RedGuides\ResourceManager
2023-01-22 08:53:28,597 [1] INFO - XFApiHelper DoAuth: We didnt have any stored tokens and we are in the startup process, returning to auth screen and waiting for user to click button
2023-01-22 08:53:36,635 [1] INFO - AuthModule: AuthContentViewmodel VerifyLogin, attempting to call login
2023-01-22 08:53:36,644 [1] INFO - AuthModule: AuthContentViewmodel Login, attempting to call doauth
2023-01-22 08:53:36,645 [1] INFO - XFApiHelper DoAuth: Attempting to get stored token
2023-01-22 08:53:36,646 [1] INFO - Authorization.cs GetStoredTokenData: Attempting to get stored token from C:\Users\bobby\AppData\Local\RedGuides\ResourceManager
2023-01-22 08:53:36,646 [1] INFO - XFApiHelper DoAuth: We didnt have any stored tokens and we are in the startup process, returning to auth screen and waiting for user to click button
2023-01-22 08:53:38,273 [1] INFO - AuthModule: AuthContentViewmodel VerifyLogin, attempting to call login
2023-01-22 08:53:38,274 [1] INFO - AuthModule: AuthContentViewmodel Login, attempting to call doauth
2023-01-22 08:53:38,274 [1] INFO - XFApiHelper DoAuth: Attempting to get stored token
2023-01-22 08:53:38,274 [1] INFO - Authorization.cs GetStoredTokenData: Attempting to get stored token from C:\Users\bobby\AppData\Local\RedGuides\ResourceManager
2023-01-22 08:53:38,274 [1] INFO - XFApiHelper DoAuth: User Clicked the login button, continuing auth process
2023-01-22 08:53:38,274 [1] INFO - XFApiHelper DoAuth: Attempting to call auth
2023-01-22 08:53:38,277 [1] INFO - Authorization.cs Auth: beginning auth
2023-01-22 08:53:38,277 [1] INFO - Authorization.cs Auth: Token status is not valid, and we are not in startup, calling authorize automatically
2023-01-22 08:53:39,456 [1] INFO - Authorization.cs Authorization: beginning web based oauth
2023-01-22 08:53:39,465 [1] INFO - Authorization.cs Authorization: starting listener
2023-01-22 08:53:39,467 [1] INFO - Authorization.cs Authorization: authRequest https://www.redguides.com/community/redapi/index.php/oauth/authorize?response_type=code&scope=read post usercp conversate&redirect_uri=http://127.0.0.1:62897/&client_id=1L6l_ETtwb&state=YSv0MDQUv39VQgCqrCBAcVrmNcSX3_VPbQO678jHuC8&code_challenge=K4ggrnr5lwF47poMSAD17dZ6LZTqghY9tK_Oiv1PWU4&code_challenge_method=S256
2023-01-22 08:53:39,467 [1] INFO - Authorization.cs Authorization: sending auth request message to api
2023-01-22 08:53:39,529 [1] INFO - Authorization.cs Authorization: If we didnt catch an exception the browser should be open
2023-01-22 08:53:39,529 [1] INFO - Authorization.cs Authorization: listener awaiting http context
2023-01-22 08:53:43,614 [1] INFO - Authorization.cs Authorization: got the context, decoding
2023-01-22 08:53:43,617 [7] INFO - Authorization.cs Authorization: stopping the listener
2023-01-22 08:53:43,618 [1] INFO - Authorization.cs Authorization: Got the code, sending to codeExchange
2023-01-22 08:53:43,630 [1] INFO - Authorization.cs performCodeExchange: Not a refresh token, send the code to the verifier
2023-01-22 08:53:44,231 [1] INFO - Authorization.cs performCodeExchange: Waiting for the token response
2023-01-22 08:53:44,391 [1] INFO - Authorization.cs performCodeExchange: Got the token response, decoding
2023-01-22 08:53:44,607 [1] INFO - Authorization.cs performCodeExchange: Encrypting and storing the tokens
2023-01-22 08:53:44,633 [1] INFO - Authorization.cs Auth: Token status is valid, saving data
2023-01-22 08:53:44,637 [1] INFO - Authorization.cs Auth: Got all the way to the end. Token status is Valid with reason:
2023-01-22 08:53:44,640 [1] INFO - AuthHelper: Getting API Key
2023-01-22 15:25:05,037 [1] INFO - AuthModule: AuthContentViewmodel VerifyLogin, attempting to call login
2023-01-22 15:25:05,091 [1] INFO - AuthModule: AuthContentViewmodel Login, attempting to call doauth
2023-01-22 15:25:05,093 [1] INFO - XFApiHelper DoAuth: Attempting to get stored token
2023-01-22 15:25:05,094 [1] INFO - Authorization.cs GetStoredTokenData: Attempting to get stored token from C:\Users\bobby\AppData\Local\RedGuides\ResourceManager
2023-01-22 15:25:05,094 [1] INFO - Authorization.cs GetStoredTokenData: C:\Users\bobby\AppData\Local\RedGuides\ResourceManager\tokens.txt existed, attempting to read
2023-01-22 15:25:05,122 [1] INFO - XFApiHelper DoAuth: We believe we found a token, continuing automatic auth process
2023-01-22 15:25:05,123 [1] INFO - XFApiHelper DoAuth: Attempting to call auth
2023-01-22 15:25:05,125 [1] INFO - Authorization.cs Auth: beginning auth
2023-01-22 15:25:05,125 [1] INFO - Authorization.cs Auth: we have a refresh token, calling codeexchange
2023-01-22 15:25:05,138 [1] INFO - Authorization.cs performCodeExchange: Have a refresh token that we believe is valid, asking for new access token
2023-01-22 15:25:07,972 [1] INFO - Authorization.cs performCodeExchange: Waiting for the token response
2023-01-22 15:25:08,360 [1] INFO - Authorization.cs performCodeExchange: Got the token response, decoding
2023-01-22 15:25:08,592 [1] INFO - Authorization.cs performCodeExchange: Encrypting and storing the tokens
2023-01-22 15:25:08,599 [1] INFO - Authorization.cs Auth: Token status is valid, saving data
2023-01-22 15:25:08,604 [1] INFO - Authorization.cs Auth: Got all the way to the end. Token status is Valid with reason:
2023-01-22 15:25:08,607 [1] INFO - AuthHelper: Getting API Key
2023-02-02 12:29:38,894 [1] INFO - AuthModule: AuthContentViewmodel VerifyLogin, attempting to call login
2023-02-02 12:29:38,949 [1] INFO - AuthModule: AuthContentViewmodel Login, attempting to call doauth
2023-02-02 12:29:38,951 [1] INFO - XFApiHelper DoAuth: Attempting to get stored token
2023-02-02 12:29:38,951 [1] INFO - Authorization.cs GetStoredTokenData: Attempting to get stored token from C:\Users\bobby\AppData\Local\RedGuides\ResourceManager
2023-02-02 12:29:38,952 [1] INFO - Authorization.cs GetStoredTokenData: C:\Users\bobby\AppData\Local\RedGuides\ResourceManager\tokens.txt existed, attempting to read
2023-02-02 12:29:38,964 [1] INFO - XFApiHelper DoAuth: We believe we found a token, continuing automatic auth process
2023-02-02 12:29:38,964 [1] INFO - XFApiHelper DoAuth: Attempting to call auth
2023-02-02 12:29:38,966 [1] INFO - Authorization.cs Auth: beginning auth
2023-02-02 12:29:38,967 [1] INFO - Authorization.cs Auth: we have a refresh token, calling codeexchange
2023-02-02 12:29:38,974 [1] INFO - Authorization.cs performCodeExchange: Have a refresh token that we believe is valid, asking for new access token
2023-02-02 12:29:39,337 [1] INFO - Authorization.cs performCodeExchange: Waiting for the token response
2023-02-02 12:29:39,359 [1] INFO - Authorization.cs performCodeExchange: Got the token response, decoding
2023-02-02 12:29:39,389 [1] INFO - Authorization.cs performCodeExchange: Encrypting and storing the tokens
2023-02-02 12:29:39,395 [1] INFO - Authorization.cs Auth: Token status is valid, saving data
2023-02-02 12:29:39,399 [1] INFO - Authorization.cs Auth: Got all the way to the end. Token status is Valid with reason:
2023-02-02 12:29:39,402 [1] INFO - AuthHelper: Getting API Key
2023-02-02 13:18:26,648 [1] INFO - AuthModule: AuthContentViewmodel VerifyLogin, attempting to call login
2023-02-02 13:18:26,699 [1] INFO - AuthModule: AuthContentViewmodel Login, attempting to call doauth
2023-02-02 13:18:26,701 [1] INFO - XFApiHelper DoAuth: Attempting to get stored token
2023-02-02 13:18:26,702 [1] INFO - Authorization.cs GetStoredTokenData: Attempting to get stored token from C:\Users\bobby\AppData\Local\RedGuides\ResourceManager
2023-02-02 13:18:26,702 [1] INFO - Authorization.cs GetStoredTokenData: C:\Users\bobby\AppData\Local\RedGuides\ResourceManager\tokens.txt existed, attempting to read
2023-02-02 13:18:26,712 [1] INFO - XFApiHelper DoAuth: We believe we found a token, continuing automatic auth process
2023-02-02 13:18:26,713 [1] INFO - XFApiHelper DoAuth: Attempting to call auth
2023-02-02 13:18:26,714 [1] INFO - Authorization.cs Auth: beginning auth
2023-02-02 13:18:26,714 [1] INFO - Authorization.cs Auth: we have a refresh token, calling codeexchange
2023-02-02 13:18:26,721 [1] INFO - Authorization.cs performCodeExchange: Have a refresh token that we believe is valid, asking for new access token
2023-02-02 13:18:27,074 [1] INFO - Authorization.cs performCodeExchange: Waiting for the token response
2023-02-02 13:18:27,093 [1] INFO - Authorization.cs performCodeExchange: Got the token response, decoding
2023-02-02 13:18:27,113 [1] INFO - Authorization.cs performCodeExchange: Encrypting and storing the tokens
2023-02-02 13:18:27,121 [1] INFO - Authorization.cs Auth: Token status is valid, saving data
2023-02-02 13:18:27,124 [1] INFO - Authorization.cs Auth: Got all the way to the end. Token status is Valid with reason:
2023-02-02 13:18:27,126 [1] INFO - AuthHelper: Getting API Key
2023-02-02 22:42:03,326 [1] INFO - AuthModule: AuthContentViewmodel VerifyLogin, attempting to call login
2023-02-02 22:42:03,379 [1] INFO - AuthModule: AuthContentViewmodel Login, attempting to call doauth
2023-02-02 22:42:03,380 [1] INFO - XFApiHelper DoAuth: Attempting to get stored token
2023-02-02 22:42:03,381 [1] INFO - Authorization.cs GetStoredTokenData: Attempting to get stored token from C:\Users\bobby\AppData\Local\RedGuides\ResourceManager
2023-02-02 22:42:03,381 [1] INFO - Authorization.cs GetStoredTokenData: C:\Users\bobby\AppData\Local\RedGuides\ResourceManager\tokens.txt existed, attempting to read
2023-02-02 22:42:03,393 [1] INFO - XFApiHelper DoAuth: We believe we found a token, continuing automatic auth process
2023-02-02 22:42:03,393 [1] INFO - XFApiHelper DoAuth: Attempting to call auth
2023-02-02 22:42:03,395 [1] INFO - Authorization.cs Auth: beginning auth
2023-02-02 22:42:03,395 [1] INFO - Authorization.cs Auth: we have a refresh token, calling codeexchange
2023-02-02 22:42:03,404 [1] INFO - Authorization.cs performCodeExchange: Have a refresh token that we believe is valid, asking for new access token
2023-02-02 22:42:04,383 [1] INFO - Authorization.cs performCodeExchange: Waiting for the token response
2023-02-02 22:42:04,552 [1] INFO - Authorization.cs performCodeExchange: Got the token response, decoding
2023-02-02 22:42:04,581 [1] INFO - Authorization.cs performCodeExchange: Encrypting and storing the tokens
2023-02-02 22:42:04,589 [1] INFO - Authorization.cs Auth: Token status is valid, saving data
2023-02-02 22:42:04,593 [1] INFO - Authorization.cs Auth: Got all the way to the end. Token status is Valid with reason:
2023-02-02 22:42:04,595 [1] INFO - AuthHelper: Getting API Key
2023-02-02 22:45:55,110 [1] INFO - AuthModule: AuthContentViewmodel VerifyLogin, attempting to call login
2023-02-02 22:45:55,119 [1] INFO - AuthModule: AuthContentViewmodel Login, attempting to call doauth
2023-02-02 22:45:55,120 [1] INFO - XFApiHelper DoAuth: Attempting to get stored token
2023-02-02 22:45:55,121 [1] INFO - Authorization.cs GetStoredTokenData: Attempting to get stored token from C:\Users\bobby\AppData\Local\RedGuides\ResourceManager
2023-02-02 22:45:55,122 [1] INFO - Authorization.cs GetStoredTokenData: C:\Users\bobby\AppData\Local\RedGuides\ResourceManager\tokens.txt existed, attempting to read
2023-02-02 22:45:55,127 [1] INFO - XFApiHelper DoAuth: We believe we found a token, continuing automatic auth process
2023-02-02 22:45:55,128 [1] INFO - XFApiHelper DoAuth: Attempting to call auth
2023-02-02 22:45:55,129 [1] INFO - Authorization.cs Auth: beginning auth
2023-02-02 22:45:55,129 [1] INFO - Authorization.cs Auth: we have a refresh token, calling codeexchange
2023-02-02 22:45:55,136 [1] INFO - Authorization.cs performCodeExchange: Have a refresh token that we believe is valid, asking for new access token
2023-02-02 22:45:56,799 [1] INFO - Authorization.cs performCodeExchange: Waiting for the token response
2023-02-02 22:45:57,324 [1] INFO - Authorization.cs performCodeExchange: Got the token response, decoding
2023-02-02 22:45:57,343 [1] INFO - Authorization.cs performCodeExchange: Encrypting and storing the tokens
2023-02-02 22:45:57,351 [1] INFO - Authorization.cs Auth: Token status is valid, saving data
2023-02-02 22:45:57,354 [1] INFO - Authorization.cs Auth: Got all the way to the end. Token status is Valid with reason:
2023-02-02 22:45:57,356 [1] INFO - AuthHelper: Getting API Key
 
Last edited by a moderator:
Something to try....

1. Make sure you know where on your machine the Launcher MSI file was downloaded. It normally should be in your User's Download folder.

2. Click Win11 Start button and in the search field typecmd and in the results window click on the choice to "Run As Administrator".

3. In the command window type msiexec /i %userprofile%\downloads\RGResourceManager.Installer.msi

This will guarantee to run the installer as administrator and normally bypasses all of Windows security blocking stuff. It's how I normally have to get GINA to install on Win11.
 
Something to try....

1. Make sure you know where on your machine the Launcher MSI file was downloaded. It normally should be in your User's Download folder.

2. Click Win11 Start button and in the search field typecmd and in the results window click on the choice to "Run As Administrator".

3. In the command window type msiexec /i %userprofile%\downloads\RGResourceManager.Installer.msi

This will guarantee to run the installer as administrator and normally bypasses all of Windows security blocking stuff. It's how I normally have to get GINA to install on Win11.
I love you it worked it seems
 
Problem - Launcher Crashes On Win 11

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