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Forget IGE (1 Viewer)

H

hotdog

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Mar 12, 2007
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After this recent trojan issue on Playerauctions, I decided to give IGE a go. So, I went to their website, found an Enchanter that I wanted, and paid for it via Paypal. They sent me an email stating that I needed to contact them. So, I logged onto their website and started the following dialogue with a customer rep in a pop-up window (I changed my real name to IGE Customer for anonymity purposes)…


Please hold as we are connecting you with our service agent.
You have been connected to Michael CR.
Michael CR: Hello, how may I help you today?
IGE Customer: Sure, you can tell me why I am being asked to contact you all. :)
Michael CR: Please hold as I locate your order in our database. Thank you.
IGE Customer: sure thing
Michael CR: Could you please give me 5-10 minutes while i try to see what i can do for you on this matter? Thank you.
IGE Customer: sure
Michael CR: Thank you.
Michael CR: Please hold on as I need to transfer you to our specialist department. Thank you for your patience.
IGE Customer: ok
Kate P has entered the session.
IGE Customer: Hi
Michael CR has left the session.
Kate P: Hi. May I please confirm whether you received any e-mail from us?
IGE Customer: 0BH59601MD381643M
IGE Customer: That is the confirmation number in the email you all sent me
IGE Customer: I also got an email saying you all have accepted payment for the account.
IGE Customer: Item #ec37a38d-42cb-4967-ba62-08a931361427 - Notification of Payment Received from IGE Customer
Kate P: Thank you for informing me. May I please confirm whether you received an e-mail from us with subject Order Authentication?
IGE Customer: IGE - Confirmation of your order
IGE Customer: AUTO-REPLY: Item #ec37a38d-42cb-4967-ba62-08a931361427 - Notification of Payment Received from IGE Customer (***MYREALNAME***@ureach.com) (#8295-72612075-9518)
IGE Customer: Those are the two subject headers in the only two emails I have received from IGE.
Kate P: May I please suggest checking your e-mail address registered in your Paypal?
IGE Customer: Looking at it now.
Kate P: Thank you.
IGE Customer: Nothing is in there with the exception of the last subject header I just sent you.
IGE Customer: My paypal address is *** MYREALNAME ***@ureach.com
Kate P: Thank you. One moment please. I will be sending it to you.
IGE Customer: ok
IGE Customer: haven't received anything at either email address yet....
Kate P: Thank you for being patient with me. I have sent the e-mail.
IGE Customer: triggered a security alert?????
Kate P: Yes.
IGE Customer: does it pertain to anything specifically?
Kate P: May I please suggest replying to that e-mail including the body of the message sent by us.
IGE Customer: I forwarded it to you...it didn't show up?
IGE Customer: sent it again
IGE Customer: good to go?
IGE Customer: I am sending the email to [email protected]
Kate P: Thank you. I have received your e-mail.
Kate P: One moment please I will be with you shortly. Thank you for your patience.
IGE Customer: ok
Kate P: Thank you for waiting. May I please confirm the reason for using two e-mail address with us?
IGE Customer: Uhh...well....every site I give my email address to sends me loads of bulk crap and sells my email address to other companies that send me even more bulk crap. That is what my Yahoo address is for. My ureach account is for using things such as paypal since that is the account I always used for ebay and such things.
Kate P: Thank you for informing. I checked the phone number you provided us and it was invalid.
IGE Customer: ***MY CELL PHONE NUMBER***. It is my cell phone...it is on and sitting right next to me. Give it another whirl.
Kate P: Thank you. May I please confirm your location?
IGE Customer: ***MY MAILING ADDRESS***
IGE Customer: ***MY CITY, STATE AND ZIP***
IGE Customer: United States of America
IGE Customer: anything else?
Kate P: Thank you for the confirmation. May I please confirm the Internet Service Provider you are using?
IGE Customer: uhhhh...Comcast
Kate P: One moment please.
IGE Customer: ok
IGE Customer: hello?
IGE Customer: What is the hang up?
Kate P: Thank you for your patience. I regretfully inform that we are unable to process your order.
IGE Customer: hahaha you are friggin kidding me. Why?
Kate P: I am unable to comment any further regarding this matter. Thank you for chatting, goodbye.
IGE Customer: are you serious?
IGE Customer: I am going to post this conversation everywhere...you just cost IGE business.
Kate P: It is unfortunate that this order triggered our security department. May I suggest placing a new order.
IGE Customer: You might want to suggest using a different company to conduct business with. This is outrageous! Tell your boss your system just lost him money.
Kate P: I respect your decision. Thank you for chatting.
IGE Customer: Thank you for wasting an hour of my time.
Thank you for shopping with IGE. You may now close this window.
Your session has ended. You may now close this window.

I was about to demand the immediate return of my funds, but the conversation was obviously over. So, I checked my Paypal and this note was left in the refund they currently have on hold for me –

“This is Corporate Security of www.ige.com. We detected that this is fraud txn. Please check it carefully if there is/are any other unauth charges.” WTF is txn? Here is the info from my paypal account:

Seller Reputation: (16) Verified Buyers
Account Status: Verified
Account Type: US Premier
Account Creation Date: Mar. 15, 2000
PayPal Member For: 7 years 1 month 11 days

All of my playerauction, ebay, paypal accounts are 100% flawless with feedback…I have thousands in the bank just itching to be spent on a toon I wanted to buy…and they think I am a fraud after giving them both of my email accounts…both of which are exactly the same (my first and last name) with the exception of the name of the email provider?

WTF is up IGE’s ass? I sat there trying to establish who the fuck I am for nearly an hour…I even gave her my cell number to call. It is the same fucking number I left on the order form on those asshats’ website when I placed the order.

So, does anyone wanna sell a 70+ Enchanter on Seventh Hammer (or that they could move to 7th before I buy it)? I have cash burning a hole in my pocket. :)
 
Last edited by a moderator:
Re: Fuck IGE!

Contact Eff Yyouu on AIM - he has a 74 or 75 2.0 enchanter on Zek that's fully transferable and he's selling it extremely cheap. He's well known on several trade boards on Zek, he'll give you references.
 
Re: Fuck IGE!

I gave IGE the Bird a long time ago. I bought plat twice from them, and both times I had to wait days for my order because they were out on my server. Well, if you're out on my server, why the hell are you posting auctions and advertising plat on your site for immediate sale? I only buy plat when I see somethin at a steal and I don't have enough to cover it. Days for delivery does not work for me. I found my plat supplier on PA and have had no trouble outta him at all, with delivery within 10 min. Id post who but I dont know if that is against board rules or not, so, I'll play it safe and refrain.
 
Re: Fuck IGE!

I have never had a problem with IGE. Everytime I place my orders they are there within 20 mins on my server. I have probably ordered from them 15 times.
 
Re: Fuck IGE!

I ordered WoW Gold once from IGE... Was the worst experience ever... I contacted their customer service BEFORE I even bought it to verify that it was available for delivery. The rep told me that the gold was there and would be delivered within 15 minutes of purchase.

I went ahead and bought it and waited.... and waited... and waited... After about 30 minutes I checked my paypal account and sure enough they had already taken the funds. Checked with another CSR in their chat and low and behold... they were our of stock on my server and it would be 24 hours before they could send it to me.

The next day I logged into wow (about 30 hours later) and no gold. Got online with another CSR and she said that they were out of stock on my server and that it would be 2 weeks before I would get my gold. Told her that was a no go and that i wanted a refund and she said it would be 2 weeks before I got my refund. Told her like hell it will be... Sure as fuck didn't take em that long to take it out of my account. Contacted paypal and they refunded it immediately and once IGE actually got my refund done paypal charged them an additional $60 for making a fraudulant transaction
 
Re: Fuck IGE!

I think the funniest thing about IGE is the account prices. They have accounts listed for $2,500 that you can buy elsewhere for $350, and IGE offers no extended security on any of the accounts. I imagine they spend $300-500 to buy one the accounts they're selling for $2000+, but I've never seen one of them sell.

They must have a ton of money or do extremely well on plat or WoW gold sales to make up for all of the money they have sunk into EQ account that they'll never get sold.
 
Re: Fuck IGE!

I laughed at IGE the first time I seen them advertised on PA. Looking at say...a 75 Mage, 2.0, etc...for like 300-400 bucks...meanwhile IGE has pretty much the same toon for like 1800 bucks or more.
 
Re: Fuck IGE!

Hay mate,

I have a 75 ENC full ToB items also epic 1.5

The account also has a 14k unbuffed bard 1300aa with 2.0 and a 44 22 1hs

Also has 1.5 necro


Kazball
 
Re: Fuck IGE!

Ive had an issue where I bought something from a company and my email address in my paypal was different and they threw a fit. I think there must be some scam related to this that they get busted on occassionally that causes them to not want to do go along with that. I actually had them email me through both email addresses and I replied to both to verify I am the same person.

It is ridiculous to go through all that verification crap and then have them tell you no go, they should of just said that at the start and saved you all the hassle. Or had some way of verification that actually worked, I mean why ask for all that information if none of it is good enough?
 
Re: Fuck IGE!

I started replaying everything in my head and I think I know what their problem was.

I was at work when I put the character in my IGE cart (I know...slacker). The email address that I asked them to send the account info to was my yahoo account. That is because I have never bought anything from IGE before and I figued them for a company that would sell my email to every Tom, Dick, and Harry out there to make more money. I use my yahoo account for that kind of crap so my main email does not get eaten up by spam emails.

So, when I got home, I saw their email asking me to contact them. When I logged on to IGE at home, I was on a different IP address than the one at work. That was probably their first problem. The second problem was that my Paypal email was my ureach.com account, not yahoo.com.

But what I don't understand is that I had already sent them the money from my verified paypal account (when I was at work). This account has 16 positive (and no negative) feedbacks and I have been using it for 7 years, which is clearly visible on my profile. She sent me a "security verification email" to my ureach.com account. In the email, it said to send the email back to them. So, I did. I waited around for another 10 minutes waiting for her to check it. She got it. Then she tells me she can't process my order...not to mention she would not tell me why. You call that customer service? What fucking good is a "security division" that is incompetent in doing what they are supposed to be doing?

I just don't understand what their problem is. They already had my money from paypal (of which they refunded) and I verified my email by replying to the email they sent me. It just boggles me that these people claim to have a "security division" when they can't even verify that I am the person who bought the account. Shit, I'd have invited the bitch over for dinner and slammed her in the ass if she wanted more proof....god damn!

Oh well. I got a couple of guys here who have been offering up some 'chanters...shit that is way better than IGE has, so I'll more than likely be buying one from someone here.
 
Re: Fuck IGE!

Playerauctions is owned by IGE. IGE is a bogus company. There is a reason things are over priced and people still buy from them- its called money laundering! Read up on them online. They can also run with your money. They are based in Hong Kong- out of your jurisdiction!
 
Re: Fuck IGE!

Are there any good sites for actually buying characters anymore? IGE/PA were always shady but at least at one point they were reliable.
 
Re: Fuck IGE!

Vgauction.com - still small, and a lot of it is being used by people to peddle their plugins and stuff - but a lot more people are going there, I've had success selling 4 characters in the past month or so.
 
Re: Fuck IGE!

Gamepal.com is decent for plat and chars. I got a 72 sk with 1500+ aa for 300 a month ago.
 
Re: Fuck IGE!

i have bought plat of ige i never had a problem with them, but they started getting expensive so i switched to another plat seller.
 
Re: Fuck IGE!

Hey Guy's,

I'm sorry too hear bout your bad experiance with IGE,

I myself buy from belrion, never had an issue with them worst case they get me to log on and confirm which is annoying but acceptable,

I did however recently try too sell one of my eq2 accounts too IGE pimp brigand account cut a long story short they sent me offer which was low as hell but i wanted another eq account so i was willing to part with it,

I accepted there offer and was then supposed to hand over account details which i did, then didn't hear anything for days so i contacted them and they said after giving them the account details and secret question mind you , that offer was rejected because it had a linked eq account which i informed em off ect ect,

Basicly i had given em full access after accepting there offer and it was later taken back because of the eq account attached too it which i had told them of before giving the secret question/passwords,

So now i still have my 3 eq2 accounts and no eq account that i was looking for but i can tell you i wasn't happy after that was bloody fuming obviously no where near as bad as your experiance but still annoying.
 
Re: Fuck IGE!

mysupersales.com has a flawless record in my book. Had several transactions with them and always get immediate gratification ( well within 20mins or so )
 
Re: Fuck IGE!

Yantis screwed me over a few times. I believe he is the owner of MySuperSales. I attempted to order plat twice and both times he told me I had to wait 6 days before I could receive it. I told him I wanted my money back and it took 6 hours the first time. Second time he said that it would take about 1-2 weeks. I reported him to PayPal and the money was there is 20 minutes full refund and case closed.
 
Re: Fuck IGE!

alexv2 said:
gamepal.com
Click to expand...


I normally use Belrion.com, and they are solid.

Tried Gamepal a couple days ago, and was mucho impressed. They delivered to me in less than 10 minutes of clicking "pay".
 
Re: Fuck IGE!

Yantis and IGE have both been dicks to me in the past. IGE gave me a similiar screw over situation... they had the money, had already taken it out, then told me they couldn't verify who I was (I gave them all kinds of information) so they just left it at that.. well I filed a complaint with paypal and paypal got me all of my money back.. Paypal rocks!
 
Re: Fuck IGE!

I have bought plat from yantis several times and didnt have a problem, then the last time i bought it, i waited the 30 minutes and it didnt come, then i saw that i got refunded with an email stateing so but no reason why.
I have several emails linked to my paypal because i run several small busniesses, that could be the reason, but i was buying plat and it was the same server as before. Oh well
 
I'm new here, but yeah, I've had the same problems with IGE. I bought WoW gold from them over a year ago and asked before I bought it if they had it. They said yes, so I paid, and oops! We don't have it. They said it would be a few days. A few days later, no go. They said a few more days. At that point I contacted PayPal and got my cash back.

So, it seems they do that a lot.
 
lol...just curious, but who changed the name of this thread? I thought "Fuck IGE" sounded just about right. =p
 
probably moderator. Some don't like profanity in title. It doesn't matter to me, IGN is still the same anyway.
 
Have two simple things to say.

IGE sux ... started using them in 2003, they were spot on perfect then... Plat available and someone to tradeit to you within minutes of paying... The last 3 times i treid ( in 2007 ) .. they made me wait for days and days and days.... then I finally said screw them and got my money back from paypal.

It's shotty buisiness practice of them to offer plat ( or allow you to buy it ) .. when they don't have it in stock. I can't tell you how many times I have complained to them. "DON'T SELL THE DAMN PRODUCT IF YOU DON'T HAVE IT READILY AVAILABLE !" But they will always continue to do this... all they care about is your money... not the stress or the agony of having to wait days on end because they falsly avertise what they may not readily have.

I've been using http://www.platshop.com/ for a bit, haven't had any issues yet... but was wondering if it is any way affiliated with IGE... Since so many sites are spin offs of the same company that's behind IGE.

Can anyone tell me which sites are owend by the same sh**heads at IGE ? I want to avoid them like the plague.

Here are a few sites: .. please let me know if they are affiliated with those asshats at IGE so i can stay clear.

http://www.itemrate.com/

http://www.mmogcart.com/index.jsp

http://www.platshop.com/

Will try out http://www.belrion.com/ like others suggested and see how it is.
 
Its not any help for plat but EQlucky has good prices and CS.. 130 for a 75 char.. no equip or anything but thats easy.. they were even nice enough to leave me 3k in the bank and that got me going easily.. now a days stuff is dirt cheap in bazz that has a 70+ lvl req because u can farm alot better easier.. but it will get u started.
 
IGE is about the most expensive site on the whole internet. Mysupersales is no better, since they seem to sell the same things, I have seen the same characters for sale on both sites in the past, for example. Yantis i believe is also the guy who started playerauctions.com, though I seem to recall him selling it on at some point. I don't really know i guess. I always thought mysupersales and IGE were actually the same site anyway, because of the similarity of the layout and the aforementioned duplicate characters for sale.
 
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