Question - DBG is going overboard with character transfers... requiring 2 step auth, etc.

[Undertherug]

As of last week or so, you can no longer move characters from an established account over to a blank/clean account. They are requiring that you have matching 2-step auth on both the source and the destination accounts. Character transfers have to account for a huge percent of their DBcash sales, do we think they're aware enough to realize that making this so difficult is going to cause their sales to drop dramatically?

Anyone have any suggestions or personal experiences that can help us figure out a way to circumvent them?

I've had multiple xfer requests denied over the past week, which cost me the $25 to stock the account with DBcash, which is now useless.

In order to be eligible for an account to account transfer, you must do the following:

Both accounts must be set up with 2-Step Verification using the same phone number. Help me set that up.
Both accounts must have the same (verified) email address.
Purchase 2500 Daybreak Cash on the source account (the one with the characters on it.) If you are moving multiple characters, each one requires a separate fee.
Submit a ticket from the source account (the one with the characters.)

 

[TheEld3r]

Here are my thoughts on this now with these changes.
1.) 2 step can be removed from account after it is setup.
2.) From now on any accounts i plan to sell will be having an email address threw gmail going along with it so buyer can have the email address since it has to be verified.
3.) Security question is the most difficult thing so my thought is to wait till you have a buyer and setting to what will work for them.
4.) Selling accounts now will take several days instead of the old here your new info have a good one. But if its a must to sell them we'll have to do it.

They intended for these implications to make selling account harder that is a fact. But we as a community need to work together to make sure we keep it fair for all of us. Just a hurdle we have to get over together really. But making separate emails for each EQ account will be a pain but it will offer security to buyer once they have email and account they can change password and 2 step on both and be set.

 

[LurkMcGurk]

It probably costs them more money to pay someone to deal with tickets for people who steal characters/move characters off accounts that aren't theirs than they make with character transfers.

That's the only reason I could see them doing this.

 

[william12]

I just create an email from my domain and verify it and when you sell the account and they change the email delete it from the domain and make a new one. You cant transfer to there account anymore though.

 

[Warl0ck45]

Well, from DBG's point of view, character transfers are suppose to be between accounts you already own and plan to retain... and I imagine they took a heck of a hosing with the last credit card reversal (along with dealing with the fall out) so yeah, I can see where they would deem themselves money ahead to put farther restrictions on RMTing. Basically means to me, selling the account not the toon (as in folks ought to be looking to buy toons on the server they are already on, andplan to take over the account, not transfer to one of their existing accounts)

Sounds more like folks ought to look more into PL services then pre-fabb'ed toons.

 

[dream_cloud]

I bought an account off someone recently and changed the email to one I just created, and set up 2-step verification with a phone number not tied to my main accounts. Then I made a fresh account with a matching email and phone number. I applied for a transfer and it went through no problem.

This way seems ever easier to me than needing the last 4 of a CC, at least you're in control of which email and 2-step is on the account.

You could always transfer a character that you're trying to sell onto a blank account with a fresh email, and if the person buying it doesn't trust it they can transfer onto a blank account of their own. I'm curious why your transfer got denied if the email and 2-step matched? I want to make sure I never have the same problem

 

[LurkMcGurk]

I'd say Ranger danger has the best idea if you're looking to RMT accounts.

Just give them the email with the account. Then they can do whatever they want since they're in control of both.




After the Tecnotic shit I am surprised people RMT accounts still so wide spread and that people are silly enough to buy into it. It's obviously different when you trust the seller and it's more personal but some people sell as many accounts as Tecnotic did. When he got banned every single account he sold got banned and anyone's account who was associated with an account they bought from him got banned.

So, pretty much when you buy an account all it will take for you to be banned is 1 other customer doing something stupid and setting off a chain reaction. That doesn't really sound like the kind of thing I want to play with looming over my head and jeopordizing all of my accounts.

 

[william12]

I'd say Ranger danger has the best idea if you're looking to RMT accounts.

Just give them the email with the account. Then they can do whatever they want since they're in control of both.




After the Tecnotic shit I am surprised people RMT accounts still so wide spread and that people are silly enough to buy into it. It's obviously different when you trust the seller and it's more personal but some people sell as many accounts as Tecnotic did. When he got banned every single account he sold got banned and anyone's account who was associated with an account they bought from him got banned.

So, pretty much when you buy an account all it will take for you to be banned is 1 other customer doing something stupid and setting off a chain reaction. That doesn't really sound like the kind of thing I want to play with looming over my head and jeopordizing all of my accounts.

Not really true. Tecnotic obviously lied about what he was doing or how it happen. They do not associate accounts like that over him simply afk xping. Anyone here whos been banned for unattended play knows this.

 

[LurkMcGurk]

Not really true. Tecnotic obviously lied about what he was doing or how it happen. They do not associate accounts like that over him simply afk xping. Anyone here whos been banned for unattended play knows this.

Over AFK xping yea, they won't ban all your accounts. But I think Tecnotic got banned for RMT not for AFK xping. I don't know since I am not him nor was I involved I am just basing it off what I heard. There was someone else who got banned recently too for an account theft that I was reading about in the Fippy section here on the boards.

I can't find the post and I don't know the specifics(meaning i wasnt personally involved in the situation) but it was something involving one member and another and a stolen account. He claimed it was stolen, the member didn't and he petitioned Daybreak saying it was stolen.

Daybreak investigated and banned other accounts that were involved in RMT and the person who was selling accounts posted about it that he had a few of his accounts suspended(or banned) because of the guy who petitioned daybreak. I may or may not have seen another customer post saying he got banned too. I don't recall because humans aren't perfect creatures, I can't remember every single detail as it occured.

I am not going to post the people(s) forum handles who i remember incase that is unacceptable since I notice the search feature on the forums doesn't pick up anything in the Fippy section. It makes it hard to find the post but I remember the name of the guy who was selling the accounts who was accused of stealing a character. He isn't banned on these forums so he was obviously falsely accused which is why I don't want to post his name.

 

[TheEld3r]

Well, from DBG's point of view, character transfers are suppose to be between accounts you already own and plan to retain... and I imagine they took a heck of a hosing with the last credit card reversal (along with dealing with the fall out) so yeah, I can see where they would deem themselves money ahead to put farther restrictions on RMTing. Basically means to me, selling the account not the toon (as in folks ought to be looking to buy toons on the server they are already on, andplan to take over the account, not transfer to one of their existing accounts)

Sounds more like folks ought to look more into PL services then pre-fabb'ed toons.

Lot of PLing requires at keyboard and some people don't feel comfortable no matter what sharing their account info. So a pre fabbed toon with an entire account seems easier to PL and move toon around without restricting buyer of their main account or other toons. Also like your said transfer meant to go between accounts you plan to retain. So just get an entire new account only downside is that extra krono or MRC for membership. But I mean really how had is it to farm a krono? Me just be a returning player bought 5 and have farmed enough plat now for 5 more for next month.


When I mean at keyboard moving toons from spots or checking the HA run macro

 

[passaway]

I'd say Ranger danger has the best idea if you're looking to RMT accounts.

Just give them the email with the account. Then they can do whatever they want since they're in control of both.




After the Tecnotic shit I am surprised people RMT accounts still so wide spread and that people are silly enough to buy into it. It's obviously different when you trust the seller and it's more personal but some people sell as many accounts as Tecnotic did. When he got banned every single account he sold got banned and anyone's account who was associated with an account they bought from him got banned.

So, pretty much when you buy an account all it will take for you to be banned is 1 other customer doing something stupid and setting off a chain reaction. That doesn't really sound like the kind of thing I want to play with looming over my head and jeopordizing all of my accounts.

Tectonic got banned for bypassing Truebox, not for anything to do with pling.

I've PLed A LOT of people and not once have I or anyone I pled(at least been told) been banned.

 

[LurkMcGurk]

Tectonic got banned for bypassing Truebox, not for anything to do with pling.

I've PLed A LOT of people and not once have I or anyone I pled(at least been told) been banned.

I'd surely hope you can't be banned for PLing, I would have been banned 10x over by now!

 

[Sum1]

I bought an account off someone recently and changed the email to one I just created, and set up 2-step verification with a phone number not tied to my main accounts. Then I made a fresh account with a matching email and phone number. I applied for a transfer and it went through no problem.

This way seems ever easier to me than needing the last 4 of a CC, at least you're in control of which email and 2-step is on the account.

You could always transfer a character that you're trying to sell onto a blank account with a fresh email, and if the person buying it doesn't trust it they can transfer onto a blank account of their own. I'm curious why your transfer got denied if the email and 2-step matched? I want to make sure I never have the same problem

Can someone verify the statement about the last 4 of the credit card not being required anymore? That would be huge, honestly. I have a couple toons I've been waiting to move because I didn't want to fuck with the cc bullshit.

 

[braedo]

they dont even ask about the CC info with the new xfer policy.

 

[william12]

The form also does not require you to answer the accounts SQ

 

[Sum1]

Oh wait, uh oh... what happens if the phone numbers are different? I have one account that I bought like 2343243 years ago with my warrior on it that I've wanted to move off. I definitely don't have access to the phone number on file (hell, not even sure who I bought it from anymore).

 

[william12]

You can change it anytime you want.

 

[Sum1]

You can change it anytime you want.

Thanks man, appreciate it.

 

[dream_cloud]

Yeah I love the new transfers. No CC or secret question required. Honestly it makes it seem like they are making it easier to buy/sell accounts in my opinion.

I took an old established account with someone's info on it and changed it to my own, then transfered, and they approved it quickly. I would think that would send up red flags having account info change to someone across the country after 10 years, then requesting a transfer.

That's pretty obvious I wasn't the original owner, and they didn't seem to care at all. Unless I run into a new problem I don't see an issue with this system at all.

 

[william12]

Yeah I love the new transfers. No CC or secret question required. Honestly it makes it seem like they are making it easier to buy/sell accounts in my opinion.

I took an old established account with someone's info on it and changed it to my own, then transfered, and they approved it quickly. I would think that would send up red flags having account info change to someone across the country after 10 years, then requesting a transfer.

That's pretty obvious I wasn't the original owner, and they didn't seem to care at all. Unless I run into a new problem I don't see an issue with this system at all.

Me either. After you transfer the toon to a new account just change the email to a random gmail email you have and remove the 2 step auth. You cant transfer a toon off to another account without the same 2 step auth number and you cant change that number without the SQ.

 

[TheEld3r]

This is good news and thanks for sharing your input and knowledge William12 I guess I won't need to make a new email with every account then.

 

[deathbiscuit]

Just recently purchased an account from here, was able to move a toon it off quickly and easily to another account. no fuss, no headaches. was completed in around 24hours. I like the new system, seems to make it easier (from a buyer's perspective) to secure a freshly purchased account.

 

[Trish2K]

I'd surely hope you can't be banned for PLing, I would have been banned 10x over by now!

No... as I was one of the ones affected by Tecnotic... he was banned for blatantly using 3rd party programs on Phinigel, the true-box server, to attempt to PL a dozen+ accounts simultaneously.



He had all the accounts on auto-follow, and was running through the most popular leveling areas, Kurn's Tower, Unrest, LGuk... openly bragging about how he was boxing them all.

He was spotted, and recorded with the toons in LGuk on simultaneous stand/cast/sit macros.

They banned all of the accounts he was using, and I believe any accounts he had logged into from that IP address.

 

[surfdog21]

He must have had prior infractions....?

 

[nyghteyes]

He must have had prior infractions....?

Once they started looking, the data would speak for itself on what he was doing (RMT). Lots of carelessness. Most you find here with high feedback have many steps in place to help keep under the radar.

 

[Trish2K]

I'm not sure they need prior infractions if they had multiple reports and witnessed him using the automation programs.

This was also at the time where the light version was being advertised for use on Phinigel, and he was asking if it was okay to use for this.

 

[Tryndamere]

Can it be a fresh account now or still needs to be 60 days old (can't remember if it's 60 or more.)?

 

[Dobs2017]

I've had a couple accounts security locked before. It requires you to set the SQ and A & also add phone verification. When you log into the account on the DBGs web site - it says REQUIRED in the enhanced security section under Two-Step before you set it up. I set up the Two-Step activation on one of the accounts and I see no option to turn it off. Is the option to turn it off removed on previously security locked accounts? Also, when I petitioned to ask why the accounts had been security locked, they said they didn't know why and it was to protect me. I asked them to remove the locks and they said no. It happened during the period where the login servers seemed to be getting DDoS'd and I was trying to log in for like 3 hours. I saw above that someone said it can be removed once set up?

 

[mmorpgwarehouse]

you should automatically lose your security lock status once you set up 2 step and verify an email (and obviously add an SQ/A)

i've xferred chars since the change and had no trouble at all.

the only real hurdle is the SQ/A on the new account, but just have the buyer set it for themselves and not tell you. i don't think DB is logging which IPs are accessing the account information screen or anything. they don't seem to care, after all they sell items in the cash shop that are obviously for RMT'd accounts (Witness Protection Pack??)

my only fear is adding my tel# to every single account i sell for 2 step. that might raise some flags if you're 2 stepping like 20 accounts a month and then they change info, lol.

you can buy a skype number for like ten bucks a month or something, and i'm pretty sure those receive texts. i'll check that out for the next move i do. might be worth it!

edit: skype #s are technically land lines and can't receive SMS, but possibly if i use my mobile # as a fwd/calller ID with my skype #, it may still work. again we're probably overthinking this. the one poor outsourced CSR guy still doing transfers for EQ1 probably doesn't give two shits about RMT.

 

[Cryacid]

The thing with the 2 step is when DBG feels the account has had a switch of hands they flag it and the new owner of the account cant login until they verify the 2 step and if it is different then before the transfer they can ban it depending on the other info collected. I am not 100% sure how they do this since that info is not given even if your the person that got banned and asking for prove of it, At lease that is what happened to me recently

 

[xoxo]

The thing with the 2 step is when DBG feels the account has had a switch of hands they flag it and the new owner of the account cant login until they verify the 2 step and if it is different then before the transfer they can ban it depending on the other info collected. I am not 100% sure how they do this since that info is not given even if your the person that got banned and asking for prove of it, At lease that is what happened to me recently

i'd say that is very unlucky. i have sold and know people that have sold several accounts since this change, changing the password, account information and the 2 step phone number has caused 0 issues for me or others. daybreak wants to protect themselves but they know that rmt in everquest is a factor in keeping eq floating. they are a business and they want to protect themselves without shooting themselves in the foot so to speak.

 

[TheEld3r]

I've sold two accounts this week without a hiccup. Both me and seller are quite happy. No issues from what seller has stated so far besides he loves the toons and currently is using them. But then again we didn't transfer off account just sold whole account.