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Problem - Account canceled this morning?

Joined
Jan 18, 2015
Likes
0
RedCents
#1
I have been paying faithfully since Jan 2015 and got notice that red guides canceled my subscription this morning. What did I do wrong? I don’t use 98% of the features but love the one I do use. Looking at the options, if it was San error I will probably switch to annual.
Please help!
Thank you,
Jim
 
Joined
Jan 18, 2015
Likes
0
RedCents
#4
PayPal said that redguides suspended my account and I would have to contact them. I am not sure why, I got no email other than from PayPal and there is plenty of funds to cover it. I almost never even go to the forum since they made the updater. I only use the service for tracking and buying things in the bazaar so I don’t think I had violations there. I am stumped 🤔
I was hoping an admin could help. I am hoping it was either an error or hint that I should switch to annual for the discount.

I am hoping the @Redbot is a flag of some sort to grab admin attention.

Thank you all for the help, can’t wait to get this resolved 😁
 
Joined
Jul 26, 2016
Likes
98
RedCents
3,114¢
#5
If its any consolation, MQ is down atm because of the trivial patch they decided to do today
 

Redbot

lvl 69 Rouge
Moderator
Joined
Oct 15, 2004
Likes
282
RedCents
36,173¢
#6
Hey @jimskydive, this is a paypal issue. I'll respond to your email with more details shortly.
 
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