Looking for advice to deal with a chargeback on a p99 account.

[isotopemodeller]

Hey redguides. I sold an account for project 1999 on your website via paypal for $375 to user: Mustidio on June 24, 2013 (PST). They have now, of August 27, 2013 (today) claimed to their credit card company that they do not know what the charge is for and therefore paypal has put a hold on the payment in my account.

I have all correspondence in private messages with this user which clearly shows the price being discussed and her reply which states effectively 'thank you, your login worked.'

Can anyone please advise me, if you have any knowledge on this, how to proceed? I have provided all evidence of the private messages to paypal. The message correspondence is legitimate and very descriptive of our successful transaction. The dates match up and everything.

Thanks for any input.

Oh by the way, steer clear of any transaction with user: Mustidio. This has apparently now happened to one other user besides me.

 

[RedQueen]

I apologize this happened, iso.

The user has been dealt with forum wise.

I highly suggest calling SoE and reclaiming your account.

 

[isotopemodeller]

Its a project 1999 account so the best I can do is provide evidence to get it banned, but I haven't done that yet.

If user Mustidio cancels or loses the chargeback dispute, I will let the account remain.

But if I lose the money then of course I will send direct evidence of the account's RMT to the p99 community, Rogean, Ephi and Sirken on the p99 forums simultaneously.

 

[RedQueen]

Oh - I see. Didnt notice the P99 part. Sucks it happened though.

 

[isotopemodeller]

Paypal is notoriously bad for defending sellers of virtual goods so I'll probably lose this one way or another, but not before trying every avenue at my disposal.

Having done some research, it would have been a really good idea to do the following before conducting virtual goods sales through paypal:

1. Use a paypal account you don't usually use. This is easier if you never used paypal in the first place of course.
2. Conduct all of your sales legitimately etc. Just provide your virtual goods as you wish.
3. After everything is done, or periodically (depending on how much you have to sell how paypal deals with duplicate names in their database), just remove all of your personal information off of paypal and close the account.
4. ???
5. Profit!

Atm I can't do this because my paypal account has frozen my edit and close account abilities due to the negative balance incurred by the chargeback.

However, I am considering just calling my bank and having the ATM which is linked to my paypal completely disabled. Then there would be a paypal account linked to a dead card with a negative balance that I will not pay because it was a legitimate sale of information and f*** paypal for not defending it.

In this situation, the scammer gets his money back from the credit company, I still hold onto the money I withdrew from paypal and paypal loses (well f*** em).

I am interested to know if they have any power to send debt collectors or ruin my credit. Anyone got input on this? The paypal negative charge FAQ is suspiciously lacking in any mention of legal obligation to pay them. To me, its an issue of paypal losing money due to their own policy of refusing to defend virtual goods sellers.

 

[RedQueen]

Moved just in-case via user-request of privacy. From L1 to L2.