Problem - Level 2 permission setting? (1 Viewer)

[WiseTrapper]

Sorry, not sure where to post this if not here....

Was trying to upgrade an expired license and get the following message - its weird because i am level 2 - just double checked account and confirmed.

 

[Sic]

Thanks! Sorry about that.

@Redbot

 

[Redbot]

I'm not sure about this one, will have to look at it closer.

edit: ok I can replicate it. @WiseTrapper I believe you already have an active license to that resource. Let me know if that's not the case.

 

[WiseTrapper]

Yes, it is active/current. I wonder why it displays as expired on the "my license" area.... No worries.

 

[ChatWithThisName]

Yes, it is active/current. I wonder why it displays as expired on the "my license" area.... No worries.

It expired at one point, when you "renewed" it you just bought another license instead of using the renewal option. So now you have two, one that is active, and one that is expired.

 

[WiseTrapper]

Figures it would be me doing something dumb.