Problem - Kissassist crashes after a few minutes

[kett73]

Version of KissAssist.mac?

11.005

When did your problem start?

About a month ago.

Character Role?

1. Assist

What class is having this issue?

1. Bard
2. Cleric
3. Enchanter

How often does this issue occur?

Always

Can you reproduce the issue?

It happens every 10-15 minutes. Sometimes cascading to all clients or sometimes just a few at a time.

My kissassist will run for 10-15 minutes then crash requiring a restart making KA unusable. Sometimes it happens on all three clients and sometimes it doesn't.

 

[eqtrader74]

Do you get any other error messages before? MQ2, windows warnings or slow response from the computer when all 3 toons are running?

KernelBase crash will probably need to get mailed to eqmule. I think that's a core fail of MQ2 as opposed to a plugin or such that we could trouble shoot for you.

I do get KernelBase crashes on one of my computer's that is skimming the edge of it's memory capacity. I tend to get a windows warning about low memory, if I skip it and continue to run MQ2 it will eventually generate a KernalBase crash. If I reboot & restart everybody, they are back to fine for a few days. I have noticed the bard is the most likely to generate a KernalBase type crash, so I was wondering if it's mq2twist related, but I've never seen it call out that plugin as the problem.

 

[kett73]

No other warnings just this and hitting the retry does nothing. Clients must be restarted to get it back running. I sent it to eqmule about 3 weeks ago.

 

[eqtrader74]

Which version of Vanilla: Live, Test or Emu?

Does a certain toon always crash first or is it always random? Like I said, it tends to be my bard toon like 90% of the time. Maybe try running the other two awhile without macro'd bard and see.

 

[kett73]

I’m running 6 clients in all. The warrior and two monks are using MQ2war / monk and they have no problems. My cleric, enc, and bard are running kiss and they crash all the time.

 

[kett73]

I’m running live version 11.005 and it’s random. Sometimes it’s all three at once sometimes it might be just one or two. There doesn’t seem to be a pattern.

 

[eqtrader74]

Hmm that is a puzzle.

Did you do custom ini for each toon or use one from the Library? Did you add any custom conditions or maybe a "command" line?

Do they crash only when you're running the group (like DPS, Mez or Heals are running)? Or will they crash if you just start KA with no puller and walk away for 15 minutes (like Buffs or some default KA setting is crashing them)?

I know chat's plugins turn off mq2melee, so maybe you need to turn that off for everybody? Try updating the KA toons ini for this entry:

[Melee]
UseMQ2Melee=0

Do you use Dannet? EQBC?

 

[kett73]

I’ll have to turn them on and not pull to see what happens. I’ll turn off mq2melee and see what happens. I’m 99% sure I have that on for at least the bard.

 

[Robban]

I started getting kernelbase.dll error on 2 of my accounts ( of 6 on the same computer) after I moved my eq installation from another disc to C:
It only pops up after I zone or log in, but not every time I zone.
If i click Retry it all loads up and I get into the game but: The plugins dont really load up correctly. The 2 dont join the eqbc channel and they don autoaccept the join group invitation and so on....
After everything is loaded and everyone is in the game, I Force unload MQ in the Nuclear option and then reload mq2 from the same little icon in the right corner. It still gives the kernelbase.dll error and I still have to click Retry, but they join the group invitation and loads the plugins right. Weird things

 

[kett73]

Mine all login and autojoin group correctly. I startup kiss on three toons and mq2 on the other three. Sometime after pulling I’ll start getting the error. I have watched them buff and that doesn’t seem to trigger it. I have watched through buffing, healing, mezz, dps and haven’t caught what’s causing it. They will complete these cycles with out the error. Then I’ll turn my back and everyone will be frozen up.

 

[kett73]

Well my problem seems to be solved at the moment. I turned off mq2melee on all the toons running KA. I also started running eqwire. I have had no errors in 3 hours of killing and 3 hours of just afk in guild lobby buffing. perforance has definitely improved running wire!

 

[Robban]

Fixed my kernelbase.dll crashes . Loaded Windbg and pressed some link who analyzed the dbg file (had NO idea what I was doing btw, but thought I give it a shot). It mentioned discord so I opened the .json files of my chars who was getting error and they where all fcked up, deleted them and new ones were generated. Havent seen the crash after that.