Question - Issue with Paypal

[toggas]

hello there , since last sub i did paypal just limited my account and i cant re sub ....

is there anuther way to pay you ? ( 2checkout look like pro only )

- - - Updated - - -

actually nm, called paypal they unlimited my acct ....

 

[Redbot]

Glad you got it sorted out, I know paypal can be terrible. We'll be adding some other payment methods soon.

 

[xx_Massochist_xx]

Glad you got it sorted out, I know paypal can be terrible. We'll be adding some other payment methods soon.

On the subject of Paypal. I only noticed it this month, but for the past 6 months I have had 2 paypal charges for Redguides, 2 days after one another. So my normal Sub is on the 16th of Each Month, but I get cash taken by Redguides on the 14th and 16th of each month, Meaning I am paying double for my Redguides Sub.

Start Date
10-17-2012
Expiry Date
08-17-2013

Everquest (private level 2 access)

This was from My Profile > Paid Subscriptions

Then clicking on the Available Subscriptions Click Here link, It states my subs are:

Active Subscriptions

EQ Level 2 Access (Monthly) - expires 08/14/13

Help Me Obi Wan Kenobi, your my only hope.

I sent a Message Somehow (Via Email I believe), can't quite remember now, nor find the message, a few weeks ago and am still yet to receive a response. This has now added up to US$41.70 and I would like to get it stopped and hopefully refunded. Could someone from Redguides Accounting please PM Me with an Email Address I can discuss this through as previous attempts don't seem to be getting through.

 

[Maskoi]

PM Redbot with your paypal info tranactions IDs of the ones you need refunded. He will take care of it.

 

[Redbot]

Your message was sent to our spam folder - I've set up some filters so this won't happen again.

Anyone needing help with paypal or subscriptions, please use the Contact form here:

http://www.redguides.com/community/sendmessage.php

 

[Inny]

Just had a paypal notice that I paid out this month but I dont have access according to my account.
PM sent with info to the Contact Us site.
Thanks,

Inny

 

[Redbot]

Fixed. Awaiting next problem.

 

[xx_Massochist_xx]

Another PM Sent RE another issue with subscription ...

 

[Redbot]

I didn't get a pm from you. Can you use the contact form or pm me? Well get it fixed.