Problem - Game Crashing (1 Viewer)

[Tarleigh]

Having trouble getting this figured out. Fresh install, drivers up to date, new ui turned off, any help would be greatly appreciated.

 

[ChatWithThisName]

Having trouble getting this figured out. Fresh install, drivers up to date, new ui turned off, any help would be greatly appreciated.
View attachment 56836View attachment 56837

Make sure you're on the most up to date version.

VV Live is on 2231

You're on 2221

 

[Tarleigh]

Updated, no luck. I've been having this problem since the patch.

 

[durango773]

Updated, no luck. I've been having this problem since the patch.
View attachment 56842

PC running random overlay?

 

[Blasty]

Even with the latest update the game still crash and even with brand new computers. DX11 4 the Win

 

[Doc James]

Make sure you have exclusions for your Macroquest, Redguides, and Everquest folders in your AV software. AV can do some stupid things when it comes to running all of these things.

 

[Blasty]

Make sure you have exclusions for your Macroquest, Redguides, and Everquest folders in your AV software. AV can do some stupid things when it comes to running all of these things.

Is that confirmed? I guess RG is not really the case here to exclude.

 

[Doc James]

Is that confirmed? I guess RG is not really the case here to exclude.

I had issues personally with one of my PC's and Defender. Once excluding those file locations, problems went away. I have seen others have this problem as well with AV just causing havok. And honesly, it's an easy thing to try to find out if it helps.

 

[Beergoggles6]

I have this same issue in Guild Lobby or throw zoning

 

[Tarleigh]

I don't believe there is any overlay. I've made exclusions so everything should run. It is really weird though, its almost like when I get to a certain part of the zone I have them (crystal caverns) it crashes. Once at that spot my toon will crash just as soon as the game loads. If I send him back to home from character select I can get back in and run all around PoK and back to crystal caverns without issue, until I get to the end of the entrance tunnel and then I crash again and he won't load up. My other characters load up fine at the entrance, but I haven't walked them down to see if they will crash at that spot also.

 

[Gaelicboy]

I don't believe there is any overlay. I've made exclusions so everything should run. It is really weird though, its almost like when I get to a certain part of the zone I have them (crystal caverns) it crashes. Once at that spot my toon will crash just as soon as the game loads. If I send him back to home from character select I can get back in and run all around PoK and back to crystal caverns without issue, until I get to the end of the entrance tunnel and then I crash again and he won't load up. My other characters load up fine at the entrance, but I haven't walked them down to see if they will crash at that spot also.

Does the crash happen without MQ loaded? That will help determine if it's an issue with that game or not.

 

[Tarleigh]

It happens with and without MQ loaded.

 

[brilucdestiny]

Originally, I was gonna ask if this crash happens to all your characters or only one or two? But then I saw that you are seeing this happening even without MQ Loaded. new video card perhaps?...

 

[BlueBug]

It happens with and without MQ loaded.

Any luck getting up and running?

BB~

 

[Tarleigh]

Just got back into town, but no I never was able to get it running right. I have an old Radeon RX480, dxdiag shows that dx12 is installed and supports 11. I did try to run down the tunnel as described above in crystal caverns with a different character and it did produce the same result, another crash. Also, I don't know if it matters, but when 1 character crashes it freezes my pc and all 3 end up crashing along with it.