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Don't open a new ticket. I had the same thing happen to me. I responded to the same ticket explaining that my account was still locked. He had to to go in an reset my 2-Auth and disable it in order for me to get my account back.
Yeah Phoenix. I am on the same boat. Starting to really regret my decision to secure me account since it has proven to have the exact opposite effect of it's intention.
Same here. Who know instead of added protection it has accomplished exactly the opposite. Not one answer from daybreak open petition for over 24 hours now. I think these accounts with 2-step authentication will be locked for quite some time.
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