- Joined
- Sep 12, 2004
- RedCents
- 720¢
It is now official policy:
If you have an issue with KissAssist, please make a post in the KissAssist Support sub forum.
______________________________________________________________________________
BEFORE YOU SUBMIT A PROBLEM/BUG TICKET:
Make sure you have the current versions of the following files, if you do not,
update and see if your problem is fixed before creating a problem ticket.
KissAssist.mac --- Most current posted copy.
MQ2Cast_Spell_Routines.inc --- v3.03
Ninjadvloot.inc --- v4.6.2
______________________________________________________________________________
Post a new thread, using category "KissAssist Problem/Bug/Support"
Please use the "BUG" prefix if you believe your issue is related to the macro code.
Please use the "PROBLEM" prefix if your issue is anything other than code related.
______________________________________________________________________________
We will be able to track and update individual problems now as a sort of ticket system.
General Questions or Comments should remain in the "KissAssist" forum and NOT posted to the "KissAssist Support" forum.
Any bug or problem posts mistakenly made to "KissAssist" forum for support will be MOVED to this support sub forum.
If we do not have any feedback from you on your issue for 7 to 10 days (after we request a procedure or suggest a resolution),
we will assume your issue is resolved and your support issue will be closed.
______________________________________________________________________________
Reminder: At no point should you ever alter the code to KissAssist.mac (even if you are Mr. Coder and have a general to advanced backround in Mq2 macros).
The reason for this . . . we can't effectively troubleshoot any issue if you are working with code changes we do not know about!!!
______________________________________________________________________________
AT NO TIME SHOULD YOU SEND ME OR ANY OTHER MODERATOR A PM WITH YOUR QUESTIONS OR SUPPORT ISSUES!!!!!!!
Having a problem or have a question??? --- Then post a your question in KissAssist forum, or open a ticket in the KissAssist Support forum.
Neither myself nor anyone else will provide support via PM's. Threads are there to enable everyone to review/see.
If you have an issue with KissAssist, please make a post in the KissAssist Support sub forum.
______________________________________________________________________________
BEFORE YOU SUBMIT A PROBLEM/BUG TICKET:
Make sure you have the current versions of the following files, if you do not,
update and see if your problem is fixed before creating a problem ticket.
KissAssist.mac --- Most current posted copy.
MQ2Cast_Spell_Routines.inc --- v3.03
Ninjadvloot.inc --- v4.6.2
______________________________________________________________________________
Post a new thread, using category "KissAssist Problem/Bug/Support"
Please use the "BUG" prefix if you believe your issue is related to the macro code.
Please use the "PROBLEM" prefix if your issue is anything other than code related.
______________________________________________________________________________
We will be able to track and update individual problems now as a sort of ticket system.
General Questions or Comments should remain in the "KissAssist" forum and NOT posted to the "KissAssist Support" forum.
Any bug or problem posts mistakenly made to "KissAssist" forum for support will be MOVED to this support sub forum.
If we do not have any feedback from you on your issue for 7 to 10 days (after we request a procedure or suggest a resolution),
we will assume your issue is resolved and your support issue will be closed.
______________________________________________________________________________
Reminder: At no point should you ever alter the code to KissAssist.mac (even if you are Mr. Coder and have a general to advanced backround in Mq2 macros).
The reason for this . . . we can't effectively troubleshoot any issue if you are working with code changes we do not know about!!!
______________________________________________________________________________
AT NO TIME SHOULD YOU SEND ME OR ANY OTHER MODERATOR A PM WITH YOUR QUESTIONS OR SUPPORT ISSUES!!!!!!!
Having a problem or have a question??? --- Then post a your question in KissAssist forum, or open a ticket in the KissAssist Support forum.
Neither myself nor anyone else will provide support via PM's. Threads are there to enable everyone to review/see.
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