I am scratching my head trying to figure this out and noticed some blood under my fingernails. I play on a laptop and stole a monitor from my son(Gtek F2740C and it's a blessing on my eyes). I really want to add another and place the laptop under my desk. I have tried connecting this monitor from USB C to USB C, USB C to HDMI(using an adapter). There's no issue using HDMI port but I only have 1. The USB C port on the laptop will charge and transfer data. Under Device Manager it's listed as a ASMedia USB 3.1 eXtensible Host Controller - 1.10 (Microsoft). The cable and adapter that I purchased for trial and error both say 4K Display. This is out of my expertise and if any of you can straighten this out I would be appreciative.