Problem - my friend's mq will not load (1 Viewer)

[lunchbox348]

i recently had a friend download his own version of mq, and he can load it on 1 toon but that is it. Any suggestions?

 

[durango773]

What server? normally i launch MQ, then load all my char, and its on each one..

 

[lunchbox348]

FV i do the same and no problems, had friend do exactly what i do and he can only get it to load on 1. and no it is not the same toon all the time. tried reloading the UI and nothing

 

[kaen01]

Auto login sounds like it set up sing accoutnames

 

[lunchbox348]

nope auto is not setup doing all accounts seperatly

 

[Sic]

i recently had a friend download his own version of mq, and he can load it on 1 toon but that is it. Any suggestions?

that isn't a lot of information to go by.

what does "his own version of mq" even mean?

is he trying to circumvent truebox? MQ doesn't support truebox

 

[lunchbox348]

sorry what i mean is he has purchased his own subscription of it. and no he is not trying to cirumvent it with any other program

 

[Sic]

sorry what i mean is he has purchased his own subscription of it. and no he is not trying to cirumvent it with any other program

it is possible for your friend to post for themselves.

it is often a very poor user and helper experience trying to play "telephone" with support.

they can right click mq and toggle on debug console


which may give them information as to why it isn't attaching to their EQ instances

I would also ensure they're not getting any files locked via AntiVirus / Defender or any file syncing things like one-drive for their MQ, EQ, or RG folders

 

[lunchbox348]

he just finished removing a old version of anti virus and now it works ty for all help once again

 

[Sic]

he just finished removing a old version of anti virus and now it works ty for all help once again

awesome!

tell your friend not to be shy - and there's always discord for more of an immediate "back and forth" conversational type of help