Dunno why I would answer this:
Now to reset the seceret question. You login to everquest.com (must be the website login) go to change the edit registration now in the section to change the password and enter: Test123
Now in the reenter password put: Test12345
and in the answer to the seceret ? put:California
They must be capitalized and once you've typed them in, let the computer sit for 20 minutes, no less. You can go over, but it doesn't work it it's less than 20 minutes. Then hit submit. and you'll get the error message, but you'll also notice that the question has been reset to I don't want a seceret question. Now you're free to put in whatever you want.
Dunno, if this works I will try it out tonite.