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Question - Cannot open Overseer Agent Pack (1 Viewer)

Aug 18, 2020
On one of my toons I have earned some Overseer Agent Packs but when I try to collect the reward I get the message "You do not meet the requirements to claim the reward from Overseer Agent Pack".

I've tried restarting and patching the client but no luck. I am on playing on test server as I do not have any subscription. Any suggestions welcomed.
Question - Cannot open Overseer Agent Pack

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